Promise Fastrack S150 TX2plus

Hi,

I'm using TI V7 613, and I have the following problem:

Whenever I want to restore a previously created image, I have to pull my Promise Fasttrack controller out of the PCI slot, because if I don't do that, TI will hang at some point in time....and I'll have to use the reset button....

I have a serial and a parallel HD attached to the controller.

Is there any version of TI which can handle this configuration? I would also be prepared to revert back to V6 if necessary!

UP

 

Hello --

Thank you for taking the time to contact us and for your interest in Acronis
True Image (http://www.acronis.com/products/trueimage/)!

I apologize for the late reply - but I explained it in a separate thread.

As for your question - are you trying to boot from a bootable CD? If so, please contact me personally and I'll send you an .iso file that might fix your problem.

Thank you.

--
Best regards,
Anton Gromov

Acronis, Inc.
395 Oyster Point Blvd. Suite 213
South San Francisco
CA 94080 USA
http://www.acronis.com/

Acronis... Compute with confidence

 

Hi Anton,

I've set up up secure zone. During boot-up I press F11 to start TI, so I don't use a boot disc.

Just as a side note: My motherboard has an integrated 20376 Promise chip, and I had the same problem with that one, ie. I had to disable the chip via the Bios in order to be able to restore an image and re-enable it afterwards.

UP

 

Hello --

Please, do the following :

- Open the f11.cfg file;
- Add "acpi=off noapic" parameter to the kernel command line being the last one;
- Save the file and reactivate Acronis Start-up Recovery Manager to apply the changes.

Thank you.

--
Best regards,
Anton Gromov

Acronis, Inc.
395 Oyster Point Blvd. Suite 213
South San Francisco
CA 94080 USA
http://www.acronis.com/

Acronis... Compute with confidence

 

Ok,

I've amended f11.cfg and re-activated SZ. My f11.cfg looks like this now:

[start]
echo Starting Acronis True Image...
initrd ramdisk.dat /s
kernel kernel.dat acpi=off quiet
quiet on
mbrcrcs on
vga vesa

[continue]
sysboot /active

[bootmgr]
default continue
delay 30


It doesn't do the trick, so I'll still have to pull out my controller card.

UP

 

Hello --

Please add also the "noapic" parameter as I said in my previous message...

Please be sure that you re-activate the Acronis Secure Zone Manager after changing the file.

If it still won't do the job, I'll consult with our developers regarding that issue.

Thank you.

--
Best regards,
Anton Gromov

Acronis, Inc.
395 Oyster Point Blvd. Suite 213
South San Francisco
CA 94080 USA
http://www.acronis.com/

Acronis... Compute with confidence