# Problems related to Internet Explorer v6.0 >>>

hi experts out there!

The problems, I hv encountered with "Internet Explorer 6" are as under:

1) occasionally i see a messg "Internet Explorer has encountered a problem and needs to close. We are sorry for the inconvenience." and after pressing ok to the messg window it closes down all the open windows of the Internet Explorer.
Wht is the reason behind it and wht should i do to get rid of it?

2) Is "Alexa data miner" which comes bundled with Internet Explorer(..that I suspected) harmfull and slows down the data transfer rate over the internet?
Everytime I run the "AdAware" anti-spyware software, I get this listing under the "critical objects" section.

pls help me !!!

 

The Internet Explorer issue.......according to microsoft:


See:


http://support.microsoft.com/?scid=kb;EN-US;Q810887#XSLTH3123121122120121120120


--------------------------------------------------------------------------


The Alexa Issue.....


just set adaware to "ignor" this issue.......its of no big deal.

 

thanks snowman for ur reply and solutions...

I will try the microsoft solution for the error messg then i will tell u the outcome.

But u didn't told me whether Alexa data miner is harmful or slows down the internet data transfer rate.

when i delete these throgh the AdAware and then repair the Internet Explorer from the settings>control panel>"Add/remove programs" option the registry entry comes again.....thats why i suspected that it comes with the Internet Explorer v6.0.

Sometimes I encounter slow speed of internet...is it due to this Alexa data miner?

 

First and foremost Alexa does not come bundled with IE. The Alexa Adaware is referring to is the Show Related Links selection in IE under the Tools menu.

Take for instance you are at Wildessecurity Forum using IE and decide to see what other sites are related to Wilders in some way. You select IE\Tools\Show Related Links. IE then executes an html file called related.htm. Contained in that file is a script instruction....

Code:

<script>

//Build the query
userURL=external.menuArguments.location.href;
RelatedServiceURL="[B]http://related.msn.com/related.asp?url=[/B]";

When that script is executed it eventually connects to the Alexa server(xslt.alexa.com). It then displays for you Related Links in regards to Wilderssecurity and it is this Alexa data miner that Adaware is referring to. You can rest assured it is harmless and if you wish to keep that particular detected item installed on your system....Right click the Alexa entry and select "Add selected to ignore list". Even if you have Adaware remove it....each time IE is restarted it will re-insert the proper registry entry....

HKLM\SOFTWARE\Microsoft\Internet Explorer\Extensions\{c95fe080-8f5d-11d2-a20b-00aa003c157a}

 

e



Over the years there has been much conversation in regards to Alexa.........so instead of offering even more..........below is a Link where you can read-up on Alexa................you present a really good question that few people ask these days.............an for your peace of mind..you can either place Alexa in "IGNOR" , or "QUARANTINE" by way of Adaware.


lastly.....its strongly suggested that you DO NOT DOWNLOAD OR INSTALL any of the "fix's" offered in the provided Link.....THEY ARE NOT NEEDED>>


For Reading ONLY:


http://www.imilly.com/alexa.htm

 

Forgot to answer your other question........NO, ALEXA DOES NOT AND WONT SLOW DOWN YOUR INTERNET USEAGE............if you are having a slow down problem its related to something other than Alexa.......

With details it would not be rightous to offer suggestions on the slow up issue.........it could be suggested that you begin another post on that issue so others may offer their suggestions............give details such as the type of connection you are using.......operating system....etc......

best to you

 

By The Way.....Bubba explained Alexa about as well as Alexa could be explained............its a tricky subject for some to understand.....

 

Thanks Bubba for explaining the Alexa issue in such a detail for me and also thanks to Snowman for ur constant support.

It helped me a lot to understand the issue and snowman...that linked page also added to it in the explanation.

I also found this explanation helpful in this regard though similar to your's but very concise with a solution.

keep it up both of u !!!

 

hi snowman !

It is related to that IE6 error messg- "Internet Explorer has encountered a problem and needs to close. We are sorry for the inconvenience."

I found this solution in that linked microsoft page u hv provided ...
-------------------------------------------------------------------------
CAUSE
This behavior may be caused by an older file from a Beta version of Microsoft Windows XP and the Internet Explorer 6 Public Preview releases. You might experience this symptom if you upgraded from a Beta release of Windows XP or from the Internet Explorer 6 Public Preview, or if you are still running a Windows XP Beta version or Internet Explorer 6 Public Preview release.

RESOLUTION
To resolve this problem, use one of the following methods.

[A] Remove Smart Tags Support for Internet Explorer
1. Close all open Internet Explorer windows.
2. In Control Panel, start the Add or Remove Programs tool (or the Add/Remove Programs tool).
3. Click Smart tags support for Microsoft Internet Explorer, and then click Change/Remove (or click Add/Remove).

Disable Smart Tags in Internet Explorer
1. Start Internet Explorer.
2. On the Tools menu, click Internet Options.
3. On the Advanced tab, click to clear the Enable smart tags check box.
4. Click OK, and then restart Internet Explorer.
-----------------------------------------------------------------------
...but unfortunately, i couldn't found the smart tags option at both the places suggested above.

what should i do now?

Is this now comes by some other heading (instead of "Enable smart tags ") in Advanced tab listings of IE6 Tools menu ?

 

>>> Here is the screen-shot of the IE6 error messg that i got today given with the error details window...

Attachment:



pls suggest what to do now to get rid of it !

 

Hi eurekamind,

Are you using Windows XP SP2 and IE6 SP2 ?

If so, use this command from the Start > Run box:
iexplore.exe /rereg
and click OK to run it.

If you get a message that iexplore can't be found, you may have to specify the full path. usually the command will then look like this:
"C:\Program Files\Internet Explorer\iexplore.exe" /rereg

Let us know if it works.

Regards,

Pieter

 

hi pieter,

thx for ur reply...

I am using win-98 and IE v6.0.2600.0 >>> I can't say about SP2

though, i hv tried the command. After pressing ok it opens up the IE browser windows and tries to find the adds "http:///rereg" and as a result it says "cannot find server". thats all.

Unfortunately, now i am seeing this IE error messg more frequently and also my computer freezes thereafter. I hv to restart my comp each time.

Is there any other way to un-install IE6 apart from that "Add/remome programs"?....there I do not get any option to un-install it....I only find the options (after selecting "IE6" in the list and pressing "Add/Remove" button) are:
1) add a component
2) repair Internet Explorer
3) restore previous windows configuration

>>> I tried 2nd option and repired it 2-3 times but it does't help.

pls help !

 

Hi eurekamind,

No. That command really only works for the combination I specified.
I'd like to have a look at some critical areas on your computer, to see if I can fins out what's going on.

Download WinPFind.zip and unzip the contents to the C:\ folder.

Start in Safe Mode Using the F8 method:

• Restart the computer.
• As soon as the BIOS is loaded begin tapping the F8 key until the boot menu appears.
• Use the arrow keys to select the Safe Mode menu item.
• Press the Enter key.

Locate the c:\winpfind\winpfind.exe file and double-click it to run it. Now click the Start Scan button to begin the scan.

When the scan is complete reboot normally and post the WinPFind.txt file (located in the WinPFind folder)

Regards,

Pieter

 

You can Safely disable/enable error reporting and lots more with the Free XP-AntiSpy. It works on 98SE too !

http://xp-antispy.org/

http://img502.imageshack.us/img502/1964/xpantispy13in.gif


aka:snowman

If you would like a very good light and Free screensaver App then here's one i use.

MWSnap

MWSnap is a small yet powerful Windows program for snapping (capturing) images from selected parts of the screen.

Current version is capable of capturing the whole desktop, a highlighted window, an active menu, a control, or a fixed or free rectangular part of the screen. MWSnap handles 5 most popular graphics formats and contains several graphical tools: a zoom, a ruler, a color picker and a window spy. It can be also used as a fast picture viewer or converter.

MWSnap does not require installation and does not need any special dlls, drivers or system files which can mess up your system.

MWSnap is freeware, but your donations are gladly accepted.

Platform: any 32-bit Windows (including XP)

http://www.mirekw.com/winfreeware/mwsnap.html


StevieO

 

Disabling the error reports is not my preferred method to proceed.
I'd rather get rid of the errors themselves.

Regards,

Pieter

 

StevieO

Sorry.....forgot to offer you my thanks for posting those Links.....that was very good of you to share.......appreciated.


-------------------------------------------------------------------------


MODS


Thanks for cleaning up those edited posts......

 

Pieter, I am agree with u that for the long term/permanent solution, one should always try to resolve the errors, if possible. Suppression keeps u in the dark.

here, I am posting my WinPFind log file for ur scan...

WinPFind log file:
---------------------------------------------------------------------

»»»»»»»»»»»»»»»»» Windows OS and Versions »»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»
Product Name: Windows 98 Version: 4.10.2222
Internet Explorer Version: 6.0.2600.0000

»»»»»»»»»»»»»»»»» Checking Selected Standard Folders »»»»»»»»»»»»»»»»»»»»

Checking %SystemDrive% folder...

Checking %ProgramFilesDir% folder...

Checking %WinDir% folder...

Checking %System% folder...

Checking %System%\Drivers folder and sub-folders...

Checking the Windows folder and sub-folders for system and hidden files within the last 60 days...
2/25/06 5:52:34 PM RH 7073824 C:\WINDOWS\SYSTEM.DAT
2/25/06 5:56:24 PM RH 569376 C:\WINDOWS\USER.DAT
12/28/05 7:29:10 PM RH 159776 C:\WINDOWS\HWINFO.DAT
12/28/05 7:28:20 PM H 13122 C:\WINDOWS\folder.htt
12/28/05 7:28:20 PM H 266 C:\WINDOWS\desktop.ini
2/12/06 12:40:58 PM H 11539 C:\WINDOWS\ttfCache
2/25/06 5:50:56 PM H 919011 C:\WINDOWS\ShellIconCache
12/28/05 7:28:20 PM H 13122 C:\WINDOWS\SYSTEM\folder.htt
12/28/05 7:28:22 PM H 266 C:\WINDOWS\SYSTEM\desktop.ini
1/5/06 3:16:52 PM RH 0 C:\WINDOWS\SYSTEM\sfp\MSCREATE.DIR
1/5/06 3:16:52 PM RH 0 C:\WINDOWS\SYSTEM\sfp\ie\MSCREATE.DIR
1/19/06 5:46:20 PM H 9793 C:\WINDOWS\HELP\windows.GID
12/28/05 11:29:02 PM H 16826 C:\WINDOWS\HELP\pihelp.GID
1/22/06 9:58:52 PM H 8628 C:\WINDOWS\HELP\SECAUTH.GID
12/28/05 7:28:22 PM H 13122 C:\WINDOWS\SYSTEM32\folder.htt
12/28/05 7:28:22 PM H 266 C:\WINDOWS\SYSTEM32\desktop.ini
12/28/05 7:28:20 PM H 4204 C:\WINDOWS\WEB\CONTROLP.HTT
12/28/05 7:28:20 PM H 11530 C:\WINDOWS\WEB\FOLDER.HTT
12/28/05 7:28:20 PM H 4988 C:\WINDOWS\WEB\MYCOMP.HTT
12/28/05 7:28:20 PM H 5044 C:\WINDOWS\WEB\PRINTERS.HTT
12/28/05 7:28:22 PM H 855 C:\WINDOWS\WEB\webview.css
12/28/05 7:28:22 PM H 14258 C:\WINDOWS\WEB\default.htt
12/28/05 7:28:22 PM H 5403 C:\WINDOWS\WEB\nethood.htt
12/28/05 7:28:22 PM H 8088 C:\WINDOWS\WEB\recycle.htt
12/28/05 7:28:22 PM H 5495 C:\WINDOWS\WEB\schedule.htt
12/28/05 7:28:22 PM H 5521 C:\WINDOWS\WEB\dialup.htt
1/4/06 12:35:28 PM H 11581 C:\WINDOWS\WEB\ftp.htt
2/25/06 4:51:10 PM HS 1092 C:\WINDOWS\Application Data\Microsoft\Internet Explorer\Desktop.htt
2/24/06 7:17:28 PM H 188 C:\WINDOWS\Application Data\Microsoft\Office\Recent\index.dat
12/28/05 8:39:04 PM HS 1536 C:\WINDOWS\All Users\DRM\drmv2.lic
12/28/05 8:39:04 PM HS 1536 C:\WINDOWS\All Users\DRM\drmv2.sst
12/28/05 7:29:36 PM H 95 C:\WINDOWS\Desktop\My Briefcase\desktop.ini
12/28/05 7:29:36 PM H 169 C:\WINDOWS\Desktop\My Briefcase\Briefcase Database
12/28/05 7:28:14 PM H 65 C:\WINDOWS\Offline Web Pages\desktop.ini
12/28/05 7:28:14 PM H 65 C:\WINDOWS\Downloaded Program Files\desktop.ini
12/28/05 7:28:20 PM H 156 C:\WINDOWS\Favorites\desktop.ini
2/24/06 1:28:00 PM HS 67 C:\WINDOWS\Temporary Internet Files\desktop.ini
2/24/06 4:48:26 PM HS 67 C:\WINDOWS\Temporary Internet Files\Content.IE5\desktop.ini
2/24/06 4:49:06 PM HS 67 C:\WINDOWS\Temporary Internet Files\Content.IE5\KTYBWPAN\desktop.ini
2/24/06 4:49:48 PM HS 67 C:\WINDOWS\Temporary Internet Files\Content.IE5\XFPL05O3\desktop.ini
2/24/06 6:14:54 PM HS 67 C:\WINDOWS\Temporary Internet Files\Content.IE5\FIDQT3SJ\desktop.ini
2/24/06 6:15:16 PM HS 67 C:\WINDOWS\Temporary Internet Files\Content.IE5\1H3PKMSG\desktop.ini
12/28/05 7:29:14 PM HS 113 C:\WINDOWS\History\desktop.ini
12/28/05 7:29:14 PM HS 113 C:\WINDOWS\History\History.IE5\desktop.ini
2/25/06 5:45:40 PM H 6 C:\WINDOWS\Tasks\SA.DAT

Checking for CPL files...
Microsoft Corporation 4/23/99 10:22:00 PM 221280 C:\WINDOWS\SYSTEM\DESK.CPL
Microsoft Corporation 8/17/01 294912 C:\WINDOWS\SYSTEM\INETCPL.CPL
Microsoft Corporation 4/23/99 10:22:00 PM 60928 C:\WINDOWS\SYSTEM\INTL.CPL
Microsoft Corporation 4/23/99 10:22:00 PM 138752 C:\WINDOWS\SYSTEM\JOY.CPL
Microsoft Corporation 4/23/99 10:22:00 PM 420864 C:\WINDOWS\SYSTEM\MMSYS.CPL
Microsoft Corporation 4/23/99 10:22:00 PM 93248 C:\WINDOWS\SYSTEM\MODEM.CPL
Microsoft Corporation 4/23/99 10:22:00 PM 14448 C:\WINDOWS\SYSTEM\NETCPL.CPL
Microsoft Corporation 8/8/99 2:17:12 AM 41232 C:\WINDOWS\SYSTEM\ODBCCP32.CPL
Microsoft Corporation 4/23/99 10:22:00 PM 47104 C:\WINDOWS\SYSTEM\PASSWORD.CPL
Microsoft Corporation 4/23/99 10:22:00 PM 51984 C:\WINDOWS\SYSTEM\POWERCFG.CPL
Microsoft Corporation 2/19/01 7:07:36 PM 108032 C:\WINDOWS\SYSTEM\INPUT98.CPL
Microsoft Corporation 4/23/99 10:22:00 PM 66048 C:\WINDOWS\SYSTEM\ACCESS.CPL
Microsoft Corporation 4/23/99 10:22:00 PM 72192 C:\WINDOWS\SYSTEM\APPWIZ.CPL
Microsoft Corporation 4/23/99 10:22:00 PM 103424 C:\WINDOWS\SYSTEM\MAIN.CPL
4/23/99 10:22:00 PM 70656 C:\WINDOWS\SYSTEM\STICPL.CPL
Microsoft Corporation 4/23/99 10:22:00 PM 387072 C:\WINDOWS\SYSTEM\SYSDM.CPL
Microsoft Corporation 4/23/99 10:22:00 PM 14848 C:\WINDOWS\SYSTEM\TELEPHON.CPL
Microsoft Corporation 4/23/99 10:22:00 PM 37376 C:\WINDOWS\SYSTEM\TIMEDATE.CPL
Microsoft Corporation 5/2/98 1:31:02 AM 15360 C:\WINDOWS\SYSTEM\Themes.cpl

»»»»»»»»»»»»»»»»» Checking Selected Startup Folders »»»»»»»»»»»»»»»»»»»»»

Checking files in %ALLUSERSPROFILE%\Startup folder...

Checking files in %ALLUSERSPROFILE%\Application Data folder...

Checking files in %USERPROFILE%\Startup folder...
12/28/05 8:07:22 PM 559 C:\WINDOWS\Start Menu\Programs\StartUp\Microsoft Office.lnk
12/28/05 8:19:34 PM 347 C:\WINDOWS\Start Menu\Programs\StartUp\ScanPanel.lnk

Checking files in %USERPROFILE%\Application Data folder...
2/24/06 2:20:02 PM 1105 C:\WINDOWS\Application Data\dw.log
12/31/05 8:43:30 PM 27216 C:\WINDOWS\Application Data\GDIPFONTCACHEV1.DAT

»»»»»»»»»»»»»»»»» Checking Selected Registry Keys »»»»»»»»»»»»»»»»»»»»»»»

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Internet Settings\User Agent\Post Platform]
digit_may2002 = IEAK

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Shell Extensions\Approved]

[HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Shell Extensions\Approved]

[HKEY_CLASSES_ROOT\*\shellex\ContextMenuHandlers]
HKEY_CLASSES_ROOT\*\shellex\ContextMenuHandlers\BriefcaseMenu
{85BBD920-42A0-1069-A2E4-08002B30309D} = syncui.dll
HKEY_CLASSES_ROOT\*\shellex\ContextMenuHandlers\WinZip
{E0D79304-84BE-11CE-9641-444553540000} = C:\PROGRA~1\WINZIP\WZSHLSTB.DLL
HKEY_CLASSES_ROOT\*\shellex\ContextMenuHandlers\NOD32 Context Menu Shell Extension
{B089FE88-FB52-11D3-BDF1-0050DA34150D} = C:\Program Files\Eset\nodshex.dll

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Folder\shellex\ContextMenuHandlers]
HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Folder\shellex\ContextMenuHandlers\BriefcaseMenu
{85BBD920-42A0-1069-A2E4-08002B30309D} = syncui.dll
HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Folder\shellex\ContextMenuHandlers\WinZip
{E0D79304-84BE-11CE-9641-444553540000} = C:\PROGRA~1\WINZIP\WZSHLSTB.DLL
HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Folder\shellex\ContextMenuHandlers\NOD32 Context Menu Shell Extension
{B089FE88-FB52-11D3-BDF1-0050DA34150D} = C:\Program Files\Eset\nodshex.dll

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Directory\shellex\ContextMenuHandlers]
HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Directory\shellex\ContextMenuHandlers\WinZip
{E0D79304-84BE-11CE-9641-444553540000} = C:\PROGRA~1\WINZIP\WZSHLSTB.DLL

[HKLM\Software\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects]
HKLM\Software\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{A5366673-E8CA-11D3-9CD9-0090271D075B}
IeCatch2 Class = C:\PROGRAM FILES\FLASHGET\JCCATCH.DLL
HKLM\Software\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{06849E9F-C8D7-4D59-B87D-784B7D6BE0B3}
AcroIEHlprObj Class = C:\PROGRAM FILES\ADOBE\ACROBAT 5.0\READER\ACTIVEX\ACROIEHELPER.OCX

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Explorer Bars]
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Explorer Bars\{4D5C8C25-D075-11d0-B416-00C04FB90376}
&Tip of the Day = C:\WINDOWS\SYSTEM\SHDOCVW.DLL

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\ToolBar]
{8E718888-423F-11D2-876E-00A0C9082467} = &Radio : C:\WINDOWS\SYSTEM\MSDXM.OCX
{E0E899AB-F487-11D5-8D29-0050BA6940E3} = FlashGet Bar : C:\PROGRAM FILES\FLASHGET\FGIEBAR.DLL

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Extensions]
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Extensions\{D6E814A0-E0C5-11d4-8D29-0050BA6940E3}
ButtonText = FlashGet : C:\PROGRAM FILES\FLASHGET\FLASHGET.EXE
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Extensions\{E5D12C4E-7B4F-11D3-B5C9-0050045C3C96}
ButtonText = Yahoo! Messenger : C:\PROGRAM FILES\YAHOO!\MESSENGER\YPAGER.EXE
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Extensions\{c95fe080-8f5d-11d2-a20b-00aa003c157a}
ButtonText = @shdoclc.dll,-866 :

[HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Explorer Bars]
HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Explorer Bars\{EFA24E61-B078-11D0-89E4-00C04FC9E26E}
Favorites Band = C:\WINDOWS\SYSTEM\SHDOCVW.DLL
HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Explorer Bars\{32683183-48a0-441b-a342-7c2a440a9478}
Media Band = C:\WINDOWS\SYSTEM\BROWSEUI.DLL

[HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Toolbar]
HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Toolbar\ShellBrowser
{01E04581-4EEE-11D0-BFE9-00AA005B4383} = &Address : C:\WINDOWS\SYSTEM\BROWSEUI.DLL
{0E5CBF21-D15F-11D0-8301-00AA005B4383} = &Links : C:\WINDOWS\SYSTEM\BROWSEUI.DLL
HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Toolbar\WebBrowser
{01E04581-4EEE-11D0-BFE9-00AA005B4383} = &Address : C:\WINDOWS\SYSTEM\BROWSEUI.DLL
{0E5CBF21-D15F-11D0-8301-00AA005B4383} = &Links : C:\WINDOWS\SYSTEM\BROWSEUI.DLL

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
ScanRegistry C:\WINDOWS\scanregw.exe /autorun
TaskMonitor C:\WINDOWS\taskmon.exe
SystemTray SysTray.Exe
LoadPowerProfile Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
CARPService carpserv.exe
StillImageMonitor C:\WINDOWS\SYSTEM\STIMON.EXE
nod32kui "C:\Program Files\Eset\nod32kui.exe" /WAITSERVICE

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\OptionalComponents]
IMAIL Installed = 1
MAPI Installed = 1
MSFS Installed = 1

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\RunOnce]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\RunOnceEx]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\RunServices]
LoadPowerProfile Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
MOSearch C:\PROGRA~1\COMMON~1\SYSTEM\MOSEARCH\BIN\MOSEARCH.EXE
MDM7 "C:\PROGRAM FILES\COMMON FILES\MICROSOFT SHARED\VS7DEBUG\MDM.EXE"
SchedulingAgent mstask.exe
NOD32kernel "C:\Program Files\Eset\nod32krn.exe"

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\RunServicesOnce]

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
ctfmon.exe ctfmon.exe

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\RunOnce]

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\RunServices]

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\RunServicesOnce]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run-]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\RunOnce-]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\RunOnceEx-]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\RunServices-]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\RunServicesOnce-]

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run-]

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\RunOnce-]

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\RunServices-]

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\RunServicesOnce-]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\policies]

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Network

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Ratings

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\policies]

HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer
NoDriveTypeAutoRun •
CDRAutoRun

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\ShellServiceObjectDelayLoad]
WebCheck {E6FB5E20-DE35-11CF-9C87-00AA005127ED} = C:\WINDOWS\SYSTEM\WEBCHECK.DLL


»»»»»»»»»»»»»»»»»»»»»»»»»»»» Scan Complete »»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»

 

Can you try this please?

Copy the part in bold below into notepad and save it as disoff.reg
Set Filetype to "all files"

REGEDIT4

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\RunServices]
"MOSearch"=-
"MDM7"=-

Doubleclick that file and confirm you want to merge it with the registry.
If you do not need Office at a regular basis you may also want to take out this file from your Startup Folder.
C:\WINDOWS\Start Menu\Programs\StartUp\Microsoft Office.lnk

Let me know if this reduces the number of errors.
In your screenshot you can see the "ModName is unknown"
This makes it hard to troubleshoot, but looking at your WinPFind log I find it hard to believe it is malware related.
My next suspect in line would be FlashGet, but let's try the above first.

Regards,

Pieter

 

Thanks Pieter for ur quick response and suggestion.

According to microsoft support help page(http://support.microsoft.com/?scid=kb;EN-US;Q810887) this error is related with mshtml.dll file:

...extract from that help page:
-----------------------------------------------------------------------
SYMPTOMS
When you browse the internet with Internet Explorer, you may receive the following error message:
Internet Explorer has encountered a problem and needs to close. We are sorry for the inconvenience.
If the error message still appears and if you want to see the data that the error report contains, click the click here link at the bottom of the message box. You then see error signature information that may be similar to:

AppName AppVer ModName ModVer Offset
iexplore.exe 6.0.2800.1037 mshtml.dll 6.0.2800.1050 001f19c7
----------------------------------------------------------------------

... but I also surprised to see that in my error signature page this ModName is missing.

BTW, what is the role of mshtml.dll file and when it is get activated?

>>> The FlashGet is a download manager program that I installed after seeing the good ratings given by users.


>>> In my goodness, I hv not got this error since past 2 days. But i am not yet convinced that it is over without any action. It may come again...

 

I hv created the file disoff.reg and kept it aside.

But, as I have not got that error messg since past 2 days I think it would be better for me to try it after getting that error messg again.

what is your opinion Pieter?

 

My opinion is as ever. If it ain't broke, don't fix it.

The registry file I made will disable two services from starting.
Both are Microsoft processes that are not vital and sometimes cause errors.
That is why I wanted to try if disabling them would help.

MSHTML.DLL is the parsing engine for HTML in Internet Explorer.
In other words it is the library that contains program code used for displaing HTML (web) pages.
It gets loaded as soon as you open a IE window.

Regards,

Pieter

 

As I was worried, I got this error messg again today but with something new to it.
After pressing "ok" to the error messg.-"Internet Explorer has encountered a problem and needs to close. We are sorry for the inconvenience" I got one more error messg. whick is given below:-

Image Attachment:
--------------------------------------------------------


--------------------------------------------------------

... and my computer got freezed thereafter. I had to restart my computer.

Is it the same problem as before or something new this time?

 

If you see it again, try and use the Details button.

It could be the same, but that is not necessarily so.

Regards,

Pieter

 

hi pieter,

I updated my IE6 with SP1 yesterday.

Today, I got the IE error messg again.

This time all the details are given in the error signature window:

AppName: iexplore.exe
AppVer: 6.0.2800.1106
ModName: msctf.dll (it is not the same as explained by MS help page)
ModVer: 5.1.2409.7
offset: 0000fa7e

Attached Image:
------------------------------------------------------------------------

------------------------------------------------------------------------

...may be, this time u would be able to figure out something.

 

I just got this error message too...

Module in question this time is: DIBENG.DLL

Attached Image:
-------------------------------------------------------------------

-------------------------------------------------------------------

All the error messages pops up on the action of opening window in the Internet Explorer.

I couldn't understand the reason till now...