PG doesn't let me terminate a application

I am using Firefox and it happend twice lately that the application froze while surfing. I tried to terminate the application with taskmgr.exe but it was blocked by PG.

Yet PG is set in the Protection to "Authorize this application (tskmgr.exe) to terminate protected application".

Any idea why this is happening?

 

Hi Antarctica,

Is the spelling correct for those two apps? I have a taskmgr.exe on my XP system, but not a tskmgr.exe.

Nick

 

Yeah, you are right, my mistake.

 

Hi Antarctica, Please make sure that you have the correct taskmanager listed in ProcessGuard, it should be \windows\system32\taskmgr.exe.
The reason that I say this is because there is also a taskman.exe in the main windows folder, so it can easily be confusing.

Pilli

 

Hi Pilli,
Thank you for your answer. I just double checked and it is the right taskmanager listed in PG.

 

That's strange I have just fired up firefox and terminated it with TM with no problems both are my the protection list with firefox protected from termination and TM given the terminate attribute.
Antarctica do you have another task manager like Process Explorer that you could try? Give it the terminate flag and then kill Firefox.

Another thought, remove firefox.exe from your protection list and check that TM can terminate it, if successful then re-add firefoxand try again.

Cheers. Pilli

 

Hi Pilli,
You were right again. I tried to kill Firefox, no way. Then I removed it from the protection list, TM could terminate it no problem. I then re-add Firefox, try again and this time TM could terminate it. Now, this is strange...

 

Probably a path change to the firefox .exe or maybe an updated .exe that was not added to the prot list i.e an old version.
Check your program folders for more than one instance of FF

Glad I could help. Pilli