PC missing in console - still protected ?

Discussion in 'Prevx Releases' started by Fad, May 3, 2012.

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  1. Fad
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    Fad Registered Member

    I recently removed 3 phantom pcs from my security console, reinstalled WSA (again) and now the PC is not showing up in the security console.

    I have tried to do this 3 times and it will not appear - another laptop is still there and showing as protected.

    Is my PC protected even though it is not appearing in the security console ?
  2. Techfox1976
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    Techfox1976 Registered Member

    The current word from the peeps is that it's protected, but it will not show up in console after you remove it, so contact support to have them un-remove it.
  3. PrevxHelp
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    PrevxHelp Prevx Moderator

    Support will be able to get you sorted - you should still be protected in the meantime without a problem, however :)
  4. Fad
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    Fad Registered Member

    Thanks very much for the info both of you, I`ll ask them right now :thumb:
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