Online Armor question for Mike, thanks.

Discussion in 'other firewalls' started by Acadia, Dec 1, 2007.

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  1. Acadia

    Acadia Registered Member

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    Mike, I have been trying out the free version of OA for a couple of days and I must admit that I really like this thing. I am about ready to send tallemu some money for the paid version, but one thing is stopping me.

    The last two security programs that I have purchased had a refund period and I ended up needing it in both cases ... sometimes things simply show up after you purchase that don't occur during the trial.

    I cannot find anything on the tallemu website about refunds. Do you guys offer it? Thank you, and your presence here at Wilders is much appreciated. :cool:

    Acadia
     
    Acadia, Dec 1, 2007
    #1
  2. WSFuser

    WSFuser Registered Member

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    If asked he will give a refund; just send him a PM.
     
    WSFuser, Dec 1, 2007
    #2
  3. Peter2150

    Peter2150 Global Moderator

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    More to the point also, is if you encounter a problem, Mike will fix it.
     
    Peter2150, Dec 1, 2007
    #3
  4. Acadia

    Acadia Registered Member

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    Thanks, guys, but I will wait to hear from Mike, then I will have a "legal contract" ... well, ok, not really, but I really do trust Mike from reading his many posts (yes, I've been lurking). If only all software companies listened and answered as much! :)

    Acadia
     
    Acadia, Dec 1, 2007
    #4
  5. TouchuvGrey

    TouchuvGrey Registered Member

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    I've been one of the beta testers for OA for almost
    a year now. When a problem is reported i believe that
    Mike does not sleep until it's fixed. If all software
    makers did business the way he does we would not
    need written contracts. :)
     
    TouchuvGrey, Dec 1, 2007
    #5
  6. MikeNash

    MikeNash Security Expert

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    We do not officially offer a money back guarantee because we have trial versions, free versions etc that people can use to determine if the program meets their needs.

    However, several people have contacted us for a refund due to different circumstances (for example, one guy did not notice we don't yet support Vista) - and usually we give it to them if they ask and there's a good reason.

    So Acadia, if you give me your money and you want it back - sure, no problems if it's within a reasonable timeframe. But I will suggest to you to have a go at the trial version first, because that activates to a full version with the key.
     
    MikeNash, Dec 1, 2007
    #6
  7. Acadia

    Acadia Registered Member

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    th_headscratch.gif

    Acadia
     
    Acadia, Dec 1, 2007
    #7
  8. OHM

    OHM Guest

    This might be an out of topic question,
    but Mike, when is OA going to support VISTA?
     
    OHM, Dec 2, 2007
    #8
  9. WSFuser

    WSFuser Registered Member

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    Mike says soon:
    ...however long that will take.
     
    WSFuser, Dec 2, 2007
    #9
  10. MikeNash

    MikeNash Security Expert

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    I'm gonna guess at early February. Sooner, if we can.
     
    MikeNash, Dec 3, 2007
    #10
  11. OHM

    OHM Guest

    Alright, I'll be patient, and wait, thanks!
     
    OHM, Dec 3, 2007
    #11
  12. ASM

    ASM Registered Member

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    Will there be X'mas sale for OA... ...:)
     
    ASM, Dec 4, 2007
    #12
  13. mercurie

    mercurie A Friendly Creature

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    That's how I got OutPost FW...;)
     
    mercurie, Dec 4, 2007
    #13
  14. MikeNash

    MikeNash Security Expert

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    We might just rustle something up
     
    MikeNash, Dec 4, 2007
    #14
  15. mercurie

    mercurie A Friendly Creature

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    I'll watch for it. ;)
     
    mercurie, Dec 4, 2007
    #15
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