Official support requests

I've seen people saying "Make an official support request". But can I do this as a potential purchasee (who hasn't bought the product yet)? If not, it's a bit chicken and egg, as if I can't resolve the linux side of this product (see https://www.wilderssecurity.com/showthread.php?p=1004338), we'll be looking at other products, as I'm running out of time to spend on this.

 

Support got in touch via email - thanks.

 

Hello redlex and everyone interested,

Thank you for your interest in Acronis Disk Backup Software.

Just want to state that even if you do not own a license of Acronis Software yet, using a trial version of Acronis Software or have any questions connected with Acronis products and technologies, you can submit your request via online form.

You can also visit our Live Chat if you have any pre-sales questions. Live Chat operators will also help you and forward your request to the appropriate Sales Person.

Please also feel free to post any questions concerning Acronis software on this forum. We will certainly try to help you in resolving any issues.

Thank you.
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Aleksandr Isakov