Not accepting User name or Password.

Discussion in 'NOD32 version 2 Forum' started by MrDill, Jul 19, 2007.

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  1. MrDill

    MrDill Registered Member

    Jul 18, 2007
    I am trying to re-install NOD32 on my parents computer because it always says it is over 400 days past due the free trial, even though they are subscribed until 2009. Now that I have re-installed it, it will not accept the user name or password. This is so frustrating! What am I doing wrong?

    And on top of that all, it was showing this stuff in each profile on their computer. Why would it be doing that? It should only be doing it on one of them shouldnt it?

  2. Blackspear

    Blackspear Global Moderator

    Dec 2, 2002
    Gold Coast, Queensland, Australia
    Hi there, welcome to Wilders.

    Please ensure you are entering the Username and Password in accordance with the instructions located HERE

    If you still can not get the UN and PW to work after the above, please send both to me and I will check them.

    Cheers :D
    Last edited: Jul 19, 2007
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