NOD32MOD_WINNT ENGLISH STANDARD

Discussion in 'NOD32 version 2 Forum' started by kblist72, Sep 29, 2004.

Thread Status:
Not open for further replies.
  1. kblist72
    Offline

    kblist72 Registered Member

    About 4 days ago, I realized my subscription was up and I did the CC thing online and had it renewed for another year as I love the NOD32 app.

    Well, things have gone asunder. I am not sure what I've done, but I cannot seem to install this new version (v2st) or the beta. When I do, it gives me a basic error window with the red "X" icon, with:

    (121) NOD32MOD_WINNT ENGLISH STANDARD

    Not too helpful. I have placed several emails with the support line and haven't gotten any further.

    I'm running XP Pro (Version 2002), SP2 w/ 1.3Ghz/384MB Ram.

    The application does not install completely; registry values need to be cleaned to do another install. The Nod32.xml was missing and was supplied via support contact/email.

    I don't know if I overlaid V1, or pre-V20; I beleive it was doing an update but my broadband provider was also glitchy that day and the connection was lost (hung on "updating" but no apparent activity); I uninstalled the NOD I had running and put this new one on..

    Its the first time I've ever had issues with this program.. Was hoping maybe it is an XP/SP2 issue; but perhaps I clobbered the registry? I dunno.

    I could use any input here.. Thanks.
    -KB72 (kblist@cox.net)
  2. Blackspear
    Offline

    Blackspear Global Moderator

    Hi Kblist72, welcome to Wilders.

    Can you please uninstall Nod32

    Then reboot your PC

    Remove the Eset Folder from C> Program Files.

    Cleaning the registry of the last remaining Eset file.

    Reinstall a FRESH copy of Nod32 from here using your new UN and PW.

    Hope this helps…

    Let us know how you go…

    Cheers :D
  3. kblist72
    Offline

    kblist72 Registered Member

    Thank you..

    I have no program to uninstall in the Start Menu\Programs,
    But I removed the Eset folder with its install/logs contents.

    As for cleaning the registry, no contents via HKLM\Software
    were available to delete.

    Per URL, I downloaded a fresh copy.

    I'll reboot and install and return back.
  4. kblist72
    Offline

    kblist72 Registered Member

    After reboot, received email from Eset support, suggesting I give them a dump from a tool called belarc. I did this.. it was a nice tool (www.belarc.com) I had not heard of it before.

    Any way, I ran the fresh install and got the same 121 error.
  5. Blackspear
    Offline

    Blackspear Global Moderator

    Belarc is a good tool :D

    Would appreciate if you can keep us up to date with the results you have...

    Cheers :D
  6. kblist72
    Offline

    kblist72 Registered Member

    Per earlier recourse, I reinstalled fresh version and received error 121.
    (see nsetup-1.log)
    Per earlier email, I overlaid "setup.xml" (setup-orig.xml in zipfile)
    and copied "nod32.xml" (which didn't exist) into the install directory.
    I ran install again (see nsetup-2.log) and got same error.
    I both cases, I ran the expert option, and chose not to save icon on desktop.

    (nsetup-1)
    [2004-09-29 01:39:52.345] CmdLine: /test
    [2004-09-29 01:39:52.355] Resource: main.dll
    [2004-09-29 01:39:52.355] Is program installed?
    [2004-09-29 01:39:52.355] XML_ACCESS: C:\Program Files\Eset\install - C:\Program Files\Eset\install\setup.xml
    [2004-09-29 01:39:52.365] Registry: old settings read
    [2004-09-29 01:39:52.385] global.xml created
    [2004-09-29 01:39:52.385] XML_ACCESS: C:\Program Files\Eset\install - C:\DOCUME~1\Kerrie\LOCALS~1\Temp\global.xml
    [2004-09-29 01:39:52.385] XML_ACCESS: C:\Program Files\Eset\install - C:\Program Files\Eset\install\setup.xml
    [2004-09-29 01:39:52.385] Main settings added
    [2004-09-29 01:39:52.385] Engines nups
    [2004-09-29 01:39:52.395] InstallPath added
    [2004-09-29 01:39:52.395] LogPath added
    [2004-09-29 01:39:52.545] EngineFile extracted
    [2004-09-29 01:39:52.565] EngineFile extracted
    [2004-09-29 01:39:52.585] EngineFile extracted
    [2004-09-29 01:39:52.605] EngineFile extracted
    [2004-09-29 01:39:53.176] XML_ACCESS: C:\Program Files\Eset\install - C:\DOCUME~1\Kerrie\LOCALS~1\Temp\nodtmpa\setupc.xml
    [2004-09-29 01:39:53.176] SetupAddComponentDescToGlobal
    [2004-09-29 01:39:53.176] Component added
    [2004-09-29 01:39:53.176] Componet libraries
    [2004-09-29 01:39:53.587] XML_ACCESS: C:\Program Files\Eset\install - C:\DOCUME~1\Kerrie\LOCALS~1\Temp\nodtmpb\setupc.xml
    [2004-09-29 01:39:53.587] SetupAddComponentDescToGlobal
    [2004-09-29 01:39:53.587] Component added
    [2004-09-29 01:39:53.587] Componet libraries
    [2004-09-29 01:39:53.887] XML_ACCESS: C:\Program Files\Eset\install - C:\DOCUME~1\Kerrie\LOCALS~1\Temp\nodtmpc\setupc.xml
    [2004-09-29 01:39:53.887] SetupAddComponentDescToGlobal
    [2004-09-29 01:39:53.887] Component added
    [2004-09-29 01:39:53.887] Componet libraries
    [2004-09-29 01:39:53.967] XML_ACCESS: C:\Program Files\Eset\install - C:\DOCUME~1\Kerrie\LOCALS~1\Temp\global.xml
    [2004-09-29 01:39:53.967] Cmd: 0 Exelib: NOD32MOD_WINNT_ENGLISH_BASE
    [2004-09-29 01:39:53.967] - krnstp.dll
    [2004-09-29 01:39:53.977] - ps_upd.dll
    [2004-09-29 01:39:53.987] Cmd: 0 Exelib: NOD32MOD_WINNT_ENGLISH_STANDARD
    [2004-09-29 01:39:53.987] - ps_amon.dll
    [2004-09-29 01:39:53.987] - ps_nod32.dll
    [2004-09-29 01:39:53.997] - ps_dmon.dll
    [2004-09-29 01:39:53.997] Cmd: 0 Exelib: NOD32MOD_WINNT_ENGLISH_INET
    [2004-09-29 01:39:53.997] - imon.dll
    [2004-09-29 01:39:54.007] - ps_nms.dll
    [2004-09-29 01:39:54.999] ExeLibs: Init
    [2004-09-29 01:39:55.009] Cmd: 2 Exelib: NOD32MOD_WINNT_ENGLISH_BASE
    [2004-09-29 01:39:55.009] - krnstp.dll
    [2004-09-29 01:39:55.019] - ps_upd.dll
    [2004-09-29 01:39:55.019] Cmd: 2 Exelib: NOD32MOD_WINNT_ENGLISH_STANDARD
    [2004-09-29 01:39:55.019] - ps_amon.dll
    [2004-09-29 01:39:55.029] - ps_nod32.dll
    [2004-09-29 01:39:55.039] - ps_dmon.dll
    [2004-09-29 01:39:55.039] Cmd: 2 Exelib: NOD32MOD_WINNT_ENGLISH_INET
    [2004-09-29 01:39:55.039] - imon.dll
    [2004-09-29 01:39:55.049] - ps_nms.dll
    [2004-09-29 01:39:55.059] ExeLibs: Load Current State
    [2004-09-29 01:39:55.059] Error: Couldn't open Administrator's XML : nod32.xml
    [2004-09-29 01:40:16.750] Registry: root written
    [2004-09-29 01:40:16.750] XML_ACCESS: C:\Program Files\Eset\install - C:\DOCUME~1\Kerrie\LOCALS~1\Temp\global.xml
    [2004-09-29 01:40:17.140] SetupCopyFiles
    [2004-09-29 01:40:17.140] Cmd: 3 Exelib: NOD32MOD_WINNT_ENGLISH_BASE
    [2004-09-29 01:40:17.150] - krnstp.dll
    [2004-09-29 01:40:17.441] - ps_upd.dll
    [2004-09-29 01:40:17.631] Cmd: 3 Exelib: NOD32MOD_WINNT_ENGLISH_STANDARD
    [2004-09-29 01:40:17.631] - ps_amon.dll
    [2004-09-29 01:40:17.631] AMONPLG Status: Install case begin
    [2004-09-29 01:40:18.282] AMONPLG Status: Install case end
    [2004-09-29 01:40:18.292] - ps_nod32.dll
    [2004-09-29 01:40:18.292] NOD32PLG Status: Install case begin
    [2004-09-29 01:40:18.322] NOD32PLG Error: GetDesktopFolder
    [2004-09-29 01:40:18.322] NOD32PLG Error: CreateLink
    [2004-09-29 01:40:19.514] XML_ACCESS: C:\Program Files\Eset\install - C:\DOCUME~1\Kerrie\LOCALS~1\Temp\global.xml
    [2004-09-29 01:40:19.734] Deleting directory: C:\DOCUME~1\Kerrie\LOCALS~1\Temp\NSetup\
    [2004-09-29 01:40:19.754] Deleting directory: C:\DOCUME~1\Kerrie\LOCALS~1\Temp\nodtmpa\
    [2004-09-29 01:40:19.774] Deleting directory: C:\DOCUME~1\Kerrie\LOCALS~1\Temp\nodtmpb\
    [2004-09-29 01:40:19.794] Deleting directory: C:\DOCUME~1\Kerrie\LOCALS~1\Temp\nodtmpc\
    [2004-09-29 01:40:19.804] Exitcode: 121 NOD32MOD_WINNT_ENGLISH_STANDARD


    (nsetup-2)
    [2004-09-29 01:42:18.645] CmdLine: /test
    [2004-09-29 01:42:18.645] Resource: main.dll
    [2004-09-29 01:42:18.645] Is program installed?
    [2004-09-29 01:42:18.655] XML_ACCESS: C:\Program Files\Eset\install - C:\Program Files\Eset\install\setup.xml
    [2004-09-29 01:42:18.665] Registry: old settings read
    [2004-09-29 01:42:18.685] global.xml created
    [2004-09-29 01:42:18.685] XML_ACCESS: C:\Program Files\Eset\install - C:\DOCUME~1\Kerrie\LOCALS~1\Temp\global.xml
    [2004-09-29 01:42:18.685] XML_ACCESS: C:\Program Files\Eset\install - C:\Program Files\Eset\install\setup.xml
    [2004-09-29 01:42:18.685] Main settings added
    [2004-09-29 01:42:18.695] Engines nups
    [2004-09-29 01:42:18.695] XML_ACCESS: C:\Program Files\Eset\install - nod32.xml
    [2004-09-29 01:42:18.695] InstallPath added
    [2004-09-29 01:42:18.695] LogPath added
    [2004-09-29 01:42:18.775] EngineFile extracted
    [2004-09-29 01:42:18.805] EngineFile extracted
    [2004-09-29 01:42:18.835] EngineFile extracted
    [2004-09-29 01:42:18.855] EngineFile extracted
    [2004-09-29 01:42:19.386] XML_ACCESS: C:\Program Files\Eset\install - C:\DOCUME~1\Kerrie\LOCALS~1\Temp\nodtmpa\setupc.xml
    [2004-09-29 01:42:19.386] SetupAddComponentDescToGlobal
    [2004-09-29 01:42:19.386] Component added
    [2004-09-29 01:42:19.386] Componet libraries
    [2004-09-29 01:42:19.777] XML_ACCESS: C:\Program Files\Eset\install - C:\DOCUME~1\Kerrie\LOCALS~1\Temp\nodtmpb\setupc.xml
    [2004-09-29 01:42:19.777] SetupAddComponentDescToGlobal
    [2004-09-29 01:42:19.777] Component added
    [2004-09-29 01:42:19.787] Componet libraries
    [2004-09-29 01:42:20.027] XML_ACCESS: C:\Program Files\Eset\install - C:\DOCUME~1\Kerrie\LOCALS~1\Temp\nodtmpc\setupc.xml
    [2004-09-29 01:42:20.027] SetupAddComponentDescToGlobal
    [2004-09-29 01:42:20.027] Component added
    [2004-09-29 01:42:20.027] Componet libraries
    [2004-09-29 01:42:20.127] XML_ACCESS: C:\Program Files\Eset\install - C:\DOCUME~1\Kerrie\LOCALS~1\Temp\global.xml
    [2004-09-29 01:42:20.137] Cmd: 0 Exelib: NOD32MOD_WINNT_ENGLISH_BASE
    [2004-09-29 01:42:20.137] - krnstp.dll
    [2004-09-29 01:42:20.147] - ps_upd.dll
    [2004-09-29 01:42:20.147] Cmd: 0 Exelib: NOD32MOD_WINNT_ENGLISH_STANDARD
    [2004-09-29 01:42:20.147] - ps_amon.dll
    [2004-09-29 01:42:20.157] - ps_nod32.dll
    [2004-09-29 01:42:20.157] - ps_dmon.dll
    [2004-09-29 01:42:20.167] Cmd: 0 Exelib: NOD32MOD_WINNT_ENGLISH_INET
    [2004-09-29 01:42:20.167] - imon.dll
    [2004-09-29 01:42:20.177] - ps_nms.dll
    [2004-09-29 01:42:21.399] ExeLibs: Init
    [2004-09-29 01:42:21.399] Cmd: 2 Exelib: NOD32MOD_WINNT_ENGLISH_BASE
    [2004-09-29 01:42:21.399] - krnstp.dll
    [2004-09-29 01:42:21.409] - ps_upd.dll
    [2004-09-29 01:42:21.419] Cmd: 2 Exelib: NOD32MOD_WINNT_ENGLISH_STANDARD
    [2004-09-29 01:42:21.419] - ps_amon.dll
    [2004-09-29 01:42:21.429] - ps_nod32.dll
    [2004-09-29 01:42:21.429] - ps_dmon.dll
    [2004-09-29 01:42:21.439] Cmd: 2 Exelib: NOD32MOD_WINNT_ENGLISH_INET
    [2004-09-29 01:42:21.439] - imon.dll
    [2004-09-29 01:42:21.449] - ps_nms.dll
    [2004-09-29 01:42:21.449] ExeLibs: Load Current State
    [2004-09-29 01:42:21.459] Variables Expanded
    [2004-09-29 01:42:21.459] Attempt to read Admin data
    [2004-09-29 01:42:21.459] XML_ACCESS: C:\Program Files\Eset\install - C:\DOCUME~1\Kerrie\LOCALS~1\Temp\global.xml
    [2004-09-29 01:42:21.459] Admin xml added
    [2004-09-29 01:42:40.977] Registry: root written
    [2004-09-29 01:42:40.977] XML_ACCESS: C:\Program Files\Eset\install - C:\DOCUME~1\Kerrie\LOCALS~1\Temp\global.xml
    [2004-09-29 01:42:41.358] SetupCopyFiles
    [2004-09-29 01:42:41.368] Cmd: 3 Exelib: NOD32MOD_WINNT_ENGLISH_BASE
    [2004-09-29 01:42:41.368] - krnstp.dll
    [2004-09-29 01:42:41.698] - ps_upd.dll
    [2004-09-29 01:42:41.889] Cmd: 3 Exelib: NOD32MOD_WINNT_ENGLISH_STANDARD
    [2004-09-29 01:42:41.889] - ps_amon.dll
    [2004-09-29 01:42:41.889] AMONPLG Status: Install case begin
    [2004-09-29 01:42:42.650] AMONPLG Status: Install case end
    [2004-09-29 01:42:42.660] - ps_nod32.dll
    [2004-09-29 01:42:42.660] NOD32PLG Status: Install case begin
    [2004-09-29 01:42:42.690] NOD32PLG Error: GetDesktopFolder
    [2004-09-29 01:42:42.690] NOD32PLG Error: CreateLink
    [2004-09-29 01:42:44.052] XML_ACCESS: C:\Program Files\Eset\install - C:\DOCUME~1\Kerrie\LOCALS~1\Temp\global.xml
    [2004-09-29 01:42:44.272] Deleting directory: C:\DOCUME~1\Kerrie\LOCALS~1\Temp\NSetup\
    [2004-09-29 01:42:44.292] Deleting directory: C:\DOCUME~1\Kerrie\LOCALS~1\Temp\nodtmpa\
    [2004-09-29 01:42:44.312] Deleting directory: C:\DOCUME~1\Kerrie\LOCALS~1\Temp\nodtmpb\
    [2004-09-29 01:42:44.332] Deleting directory: C:\DOCUME~1\Kerrie\LOCALS~1\Temp\nodtmpc\
    [2004-09-29 01:42:44.342] Exitcode: 121 NOD32MOD_WINNT_ENGLISH_STANDARD
  7. Blackspear
    Offline

    Blackspear Global Moderator

    Have you tried emptying your "Temp" folder including "Offline files", uninstalling and reinstalling as I advised above...

    This time install standard version, not expert...

    I have experienced an install where the Temp Folder was causing the problem...

    Cheers :D
  8. kblist72
    Offline

    kblist72 Registered Member

    Nope.. still get 121 error.
    What is the "PLG" section regarding?
    I keep seeing it, regardless if I'm saving the icon to the desktop or not.

    [2004-09-29 02:17:43.100] NOD32PLG Status: Install case begin
    [2004-09-29 02:17:43.120] NOD32PLG Error: GetDesktopFolder
    [2004-09-29 02:17:43.120] NOD32PLG Error: CreateLink


    Log:
    [2004-09-29 02:17:31.784] CmdLine: /test
    [2004-09-29 02:17:31.794] Resource: main.dll
    [2004-09-29 02:17:31.794] Is program installed?
    [2004-09-29 02:17:31.794] XML_ACCESS: C:\Program Files\ESET\Install - C:\Program Files\ESET\Install\setup.xml
    [2004-09-29 02:17:31.804] Registry: old settings read
    [2004-09-29 02:17:31.834] global.xml created
    [2004-09-29 02:17:31.834] XML_ACCESS: C:\Program Files\ESET\Install - C:\DOCUME~1\Kerrie\LOCALS~1\Temp\global.xml
    [2004-09-29 02:17:31.834] XML_ACCESS: C:\Program Files\ESET\Install - C:\Program Files\ESET\Install\setup.xml
    [2004-09-29 02:17:31.834] Main settings added
    [2004-09-29 02:17:31.834] Engines nups
    [2004-09-29 02:17:31.834] XML_ACCESS: C:\Program Files\ESET\Install - nod32.xml
    [2004-09-29 02:17:31.834] InstallPath added
    [2004-09-29 02:17:31.834] LogPath added
    [2004-09-29 02:17:32.034] EngineFile extracted
    [2004-09-29 02:17:32.064] EngineFile extracted
    [2004-09-29 02:17:32.094] EngineFile extracted
    [2004-09-29 02:17:32.114] EngineFile extracted
    [2004-09-29 02:17:32.595] XML_ACCESS: C:\Program Files\ESET\Install - C:\DOCUME~1\Kerrie\LOCALS~1\Temp\nodtmpa\setupc.xml
    [2004-09-29 02:17:32.595] SetupAddComponentDescToGlobal
    [2004-09-29 02:17:32.595] Component added
    [2004-09-29 02:17:32.595] Componet libraries
    [2004-09-29 02:17:32.975] XML_ACCESS: C:\Program Files\ESET\Install - C:\DOCUME~1\Kerrie\LOCALS~1\Temp\nodtmpb\setupc.xml
    [2004-09-29 02:17:32.975] SetupAddComponentDescToGlobal
    [2004-09-29 02:17:32.975] Component added
    [2004-09-29 02:17:32.975] Componet libraries
    [2004-09-29 02:17:33.266] XML_ACCESS: C:\Program Files\ESET\Install - C:\DOCUME~1\Kerrie\LOCALS~1\Temp\nodtmpc\setupc.xml
    [2004-09-29 02:17:33.266] SetupAddComponentDescToGlobal
    [2004-09-29 02:17:33.266] Component added
    [2004-09-29 02:17:33.266] Componet libraries
    [2004-09-29 02:17:33.356] XML_ACCESS: C:\Program Files\ESET\Install - C:\DOCUME~1\Kerrie\LOCALS~1\Temp\global.xml
    [2004-09-29 02:17:33.356] Cmd: 0 Exelib: NOD32MOD_WINNT_ENGLISH_BASE
    [2004-09-29 02:17:33.356] - krnstp.dll
    [2004-09-29 02:17:33.366] - ps_upd.dll
    [2004-09-29 02:17:33.376] Cmd: 0 Exelib: NOD32MOD_WINNT_ENGLISH_STANDARD
    [2004-09-29 02:17:33.376] - ps_amon.dll
    [2004-09-29 02:17:33.386] - ps_nod32.dll
    [2004-09-29 02:17:33.386] - ps_dmon.dll
    [2004-09-29 02:17:33.396] Cmd: 0 Exelib: NOD32MOD_WINNT_ENGLISH_INET
    [2004-09-29 02:17:33.396] - imon.dll
    [2004-09-29 02:17:33.396] - ps_nms.dll
    [2004-09-29 02:17:34.548] ExeLibs: Init
    [2004-09-29 02:17:34.548] Cmd: 2 Exelib: NOD32MOD_WINNT_ENGLISH_BASE
    [2004-09-29 02:17:34.548] - krnstp.dll
    [2004-09-29 02:17:34.558] - ps_upd.dll
    [2004-09-29 02:17:34.568] Cmd: 2 Exelib: NOD32MOD_WINNT_ENGLISH_STANDARD
    [2004-09-29 02:17:34.568] - ps_amon.dll
    [2004-09-29 02:17:34.568] - ps_nod32.dll
    [2004-09-29 02:17:34.578] - ps_dmon.dll
    [2004-09-29 02:17:34.588] Cmd: 2 Exelib: NOD32MOD_WINNT_ENGLISH_INET
    [2004-09-29 02:17:34.588] - imon.dll
    [2004-09-29 02:17:34.598] - ps_nms.dll
    [2004-09-29 02:17:34.598] ExeLibs: Load Current State
    [2004-09-29 02:17:34.598] Variables Expanded
    [2004-09-29 02:17:34.598] Attempt to read Admin data
    [2004-09-29 02:17:34.598] XML_ACCESS: C:\Program Files\ESET\Install - C:\DOCUME~1\Kerrie\LOCALS~1\Temp\global.xml
    [2004-09-29 02:17:34.608] Admin xml added
    [2004-09-29 02:17:41.798] Registry: root written
    [2004-09-29 02:17:41.798] XML_ACCESS: C:\Program Files\ESET\Install - C:\DOCUME~1\Kerrie\LOCALS~1\Temp\global.xml
    [2004-09-29 02:17:41.948] SetupCopyFiles
    [2004-09-29 02:17:41.958] Cmd: 3 Exelib: NOD32MOD_WINNT_ENGLISH_BASE
    [2004-09-29 02:17:41.958] - krnstp.dll
    [2004-09-29 02:17:42.279] - ps_upd.dll
    [2004-09-29 02:17:42.459] Cmd: 3 Exelib: NOD32MOD_WINNT_ENGLISH_STANDARD
    [2004-09-29 02:17:42.459] - ps_amon.dll
    [2004-09-29 02:17:42.459] AMONPLG Status: Install case begin
    [2004-09-29 02:17:43.090] AMONPLG Status: Install case end
    [2004-09-29 02:17:43.100] - ps_nod32.dll
    [2004-09-29 02:17:43.100] NOD32PLG Status: Install case begin
    [2004-09-29 02:17:43.120] NOD32PLG Error: GetDesktopFolder
    [2004-09-29 02:17:43.120] NOD32PLG Error: CreateLink
    [2004-09-29 02:17:44.151] XML_ACCESS: C:\Program Files\ESET\Install - C:\DOCUME~1\Kerrie\LOCALS~1\Temp\global.xml
    [2004-09-29 02:17:44.382] Deleting directory: C:\DOCUME~1\Kerrie\LOCALS~1\Temp\NSetup\
    [2004-09-29 02:17:44.402] Deleting directory: C:\DOCUME~1\Kerrie\LOCALS~1\Temp\nodtmpa\
    [2004-09-29 02:17:44.422] Deleting directory: C:\DOCUME~1\Kerrie\LOCALS~1\Temp\nodtmpb\
    [2004-09-29 02:17:44.442] Deleting directory: C:\DOCUME~1\Kerrie\LOCALS~1\Temp\nodtmpc\
    [2004-09-29 02:17:44.452] Exitcode: 121 NOD32MOD_WINNT_ENGLISH_STANDARD
  9. Blackspear
    Offline

    Blackspear Global Moderator

    Do you have any other antivirus programs installed?

    Are you using a registry monitor such as Tea Timer in Spybot Search and Destroy or SSM?

    Cheers :D
  10. kblist72
    Offline

    kblist72 Registered Member

    No to both..

    The only anti-vir I have is NOD, which is no longer functional until
    getting around this 121 error.

    I ran Lavasoft's Adaware earlier today (new update downloaded)

    I have used SpyBot in the past, but not for some time.
    I'll redownload it off of zdnet and see if anything comes up.
  11. Blackspear
    Offline

    Blackspear Global Moderator

    Are you installing from a Administrator Account, not as a guest account?
  12. kblist72
    Offline

    kblist72 Registered Member

    SpyBot found 44 issues and fixed them; also immunized against 2200+ others.

    The only 'active' accounts on my XP box are admin accounts. I don't think there is a way to slice/dice permissions with those, right?
  13. Marcos
    Offline

    Marcos Eset Staff Account

    The problem is the NOD32 installer is not getting the directory name from the oper. system for some reason (e.g. if user profiles are stored on a server). We'll need to gather more Belarc logs to see what the systems affected have in common.
  14. kblist72
    Offline

    kblist72 Registered Member

    My system is a stand alone one; ie, not on a network, if that is what you mean.

    I have 3 admin accounts, 2 of them are primarily used.

    I can try pasting an image of my Belarc data here if desired; I don't see a file upload option.
  15. kblist72
    Offline

    kblist72 Registered Member

    On a whim, I tried the other admin account and it still gives me the error.
    I need to get some sleep, but will return back in about 7 hours. (3am here)


    Thanks for all the quick and elightening responses.
  16. Blackspear
    Offline

    Blackspear Global Moderator

    Does you "Temp" folder exist here, and when you look inside this folder, is it empty?

    C:\Documents and Settings\Kerrie\Local Settings\Temp

    Cheers :D
  17. kblist72
    Offline

    kblist72 Registered Member

    It wasn't; I had the folder hidden so I didn't see it at first.

    Is there an automatic way to purge this? I'm suprised that the Norton "Cleanup" didn't go there yesterday when I purged out a bunch
    of things.

    Will try install again.. Thanks for that tip.
  18. kblist72
    Offline

    kblist72 Registered Member

    Expert/desktop option disabled installation ran.
    Still got 121 error .
    Last edited: Sep 29, 2004
  19. Blackspear
    Offline

    Blackspear Global Moderator

    Have you heard back from Eset regarding the Berlac log that you sent them?

    Cheers :D
  20. Blackspear
    Offline

    Blackspear Global Moderator

    Did you have Norton installed?

    If so, can you do a registry clean of anything that remains of it...

    Cheers :D
  21. kblist72
    Offline

    kblist72 Registered Member

    Nothing back yet from Eset regarding the Berlac log..

    I've used norton to clean up registry problems using the "one button fix" feature.
  22. rumpstah
    Offline

    rumpstah Registered Member

    Hi kblist72:

    Do you have Norton Utilities installed?

  23. kblist72
    Offline

    kblist72 Registered Member

    Uh, Norton SystemWorks.. same thing basically I guess.
    It has Norton Utilities within the suite.
  24. rumpstah
    Offline

    rumpstah Registered Member

    That may be causing your issue since it monitors system activities.

    Can you disable using msconfig? I have seen this hault software installs.

  25. kblist72
    Offline

    kblist72 Registered Member

    It does not appear to be resident; there is a ghost icon, but that is it.
    (via msconfig)
    Although, the running task list does seem to bear quite a few listings..
    May have to go through and interrogate some of the entries.


    Running tasks (user)
    explorer.exe
    taskmgr.exe
    GoogleFah.exe
    iexplore.exe
    GWREMIND.EXE
    callerid.exe
    SETI@home.exe
    GoogleFahCore_6...
    jusched.exe
    sqlmangr.exe
    AIRPLUS.EXE
    GoogleDCC.exe
    wcescomm.exe
    zlclient.exe
    GhostStartTrayAp....
    realsched.exe
    webshots.scr

    Running tasks (NETWORK SERVICE)
    msdtc.exe
    WISPTIS.EXE
    svchost.exe
    svchost.exe

    Running tasks (LOCAL SERVICE)
    alg.exe
    svchost.exe

    Running tasks (SYSTEM)
    mgtgsvc.exe
    tcpsvcs.exe
    ServUDaemon.exe
    nvsvc32.exe
    NPROTECT.EXE
    sqlservr.exe
    mdm.exe
    inetinfo.exe
    GHOSTS~2.EXE
    SAgent2.exe
    spoolsv.exe
    svchost.exe
    mqsvc.exe
    svchost.exe
    lsass.exe
    services.exe
    winlogon.exe
    csrss.exe
    smss.exe
    vsmon.exe
    NOPDB.EXE
    snmp.exe
    System
    System Idle Process
Thread Status:
Not open for further replies.