No new username & password after renewal

Discussion in 'ESET NOD32 Antivirus' started by xycorax, Dec 25, 2009.

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  1. xycorax

    xycorax Registered Member

    Joined:
    Aug 10, 2008
    Posts:
    17
    Renewal purchased, but i haven't received a new username and password
     
  2. RyanW

    RyanW Registered Member

    Joined:
    Nov 9, 2009
    Posts:
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    A renewal should just renew your username/password as well.
     
  3. Marcos

    Marcos Eset Staff Account

    Joined:
    Nov 22, 2002
    Posts:
    14,330
    Did you make the purchase via eset.com? If not, you should contact your local distributor / reseller. However, it's likely that your username and password will remain same and the license will be prolonged.
     
  4. PaulB2005

    PaulB2005 Registered Member

    Joined:
    Apr 19, 2005
    Posts:
    525
    One thing that hasn't been pointed out so far is that after renewal it can take 24-48 hours for NOD32 to reflect that the renewal has taken effect.
     
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