Networkcard AT2700 no fiberconnection

Discussion in 'Acronis True Image Product Line' started by Thomas_, Mar 31, 2005.

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  1. Thomas_

    Thomas_ Registered Member

    Mar 31, 2005

    it seems, that the true image boot-cd doesn't support the fiberoptic port of an Allied Telesyn AT2700 networkcard. With the TP-Port of the card we got connection.

    The same problem we had years ago under Windows 2000 with the PNP-driver from Windows 2000 for this card. W2k installs via PNP a standard AMD-PCNET driver. This driver doesn't work correctly with the AT fiberoptic Cards.
    For Windows Allied Telesyn offered a tool atsetup.exe which deleted the standard "inf"-file and installed the correct driver.

    We can use tp-converters for our pc's. But if there is an easy solution without additional hardware we will be happy.

  2. Acronis Support

    Acronis Support Acronis Support Staff

    Apr 28, 2004
    Hello Thomas,

    Thank you for choosing Acronis True Image (

    First of all, please make sure you use the latest build, which is available on our web site at To get access to updates you should register your software first at Please disable any download managers, internet download/connection boosters, etc. before the download.

    After that please create new Acronis Bootable CD and then create the sysinfo.txt file as described at and send it along with the full model name of your network card to indicating in the subject of the letter that you want to contact Marian Fadeeva. She will try to help you with the problem.

    Thank you.
    Ilya Toytman
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