Need info on Spyware Cease

Discussion in 'malware problems & news' started by ohblu, Aug 7, 2009.

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  1. Toby75
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    Toby75 Registered Member

    How about "if you don't refund me then you will hear from my lawyer".

    Either way they would still hear from my lawyer!
  2. the Tester
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    the Tester Registered Member

    I'd tell them that the software locked up her computer.
  3. prairie dog
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    prairie dog Registered Member

    She should be able to get a refund. Tell them she is not happy with the product and it caused problems. Also, its associated with a rogue:ninja:

    I would have someone look over her logs just to be sure she is clean. I would recommend the Malwarebytes forum. I have had great experiences with their fourm. Read and follow the instructions here. Then post all relevant logs here
  4. Biscuit
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    Biscuit Registered Member

    Ask her to talk to her credit card company, she should get the refund from them. Tell them the software tricked her into buying it & then it didn't work as advertised. I assume the US has some type of Sale of Good Act?
  5. LoneWolf
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    LoneWolf Registered Member

    Absolutly, I would call the CC company and dispute the charge.
    Also I would have them cancel the card used and have them reissue a new one.
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