NAV Rescue Disk problem

Discussion in 'other anti-virus software' started by FanJ, Apr 4, 2002.

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  1. FanJ

    FanJ Guest

    It looks like that NAV Rescue Disk is not working after the latest virus-definitions update.
    This seems only to be the case if you use floppies for it, and not if you use a ZIP-disk.
    The problem seems to be that after the latest virus-definitions update, the whole number doesn't fit onto the right number of floppies. And if you try it, it could cause your registry be somehow corrupted.
    So in case you would try to make Rescue Disks, make absolutely sure that you have backed up your registry before you are trying to make Rescue Disks.

    Sorry, I cannot confirm this from own experience, but I thought it better to place a warning here.

    I guess we have to wait for some confirmation and solution by Symantec.

    I read the story here:

    http://www.dslreports.com/forum/remark,2939730~root=security,1~mode=flat
     
  2. FanJ

    FanJ Guest

  3. FanJ

    FanJ Guest

    The above mentioned page from Symantec was Last Modified: 04/12/2002

    Read further on the above mentioned Symantec-link.
     
  4. FanJ

    FanJ Guest

  5. FanJ

    FanJ Guest

    The Symantec page was Last Modified: 04/22/2002
     
  6. FanJ

    FanJ Guest

  7. FanJ

    FanJ Guest

  8. FanJ

    FanJ Guest

    http://service4.symantec.com/SUPPORT/sharedtech.nsf/7e7f15291a25d938882567e50048a048/c20907e0df92b8a888256ad200716ad1?OpenDocument


    At DSLR Security Forum:

    NAV LU Has Fix For Rescue Disk
    http://www.dslreports.com/forum/remark,3676338~root=security,1~mode=flat

    I haven’t tried it myself at the moment.
     
  9. Marianna

    Marianna Spyware Fighter

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    I don't get the update. I have on my win98 computer Norton System Works 2000 with Anti Virus 2001 . Also by clicking on rescue and then Live Update I don't get the "fix" patch :mad:
     
  10. FanJ

    FanJ Guest

    Hi Marianna,

    I'm not sure whether I can check it myself.
    I still have NAV2000 Dutch on my W98SE (maybe next week NAV2002...).
    As far as I have seen, I too didn't get it through LiveUpdate.
    I thought that was maybe because of my Dutch and/or older version at the moment...... At the moment I haven't looked whether there was any news posted by our friends at DSLR.
     
  11. Marianna

    Marianna Spyware Fighter

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    Jan,

    I did this:

    1. Close all open programs, saving your work if necessary.
    2. Open your Symantec program that contains Rescue and run LiveUpdate. When the Welcome to LiveUpdate dialog box appears, click Next.
    3. When the list of available updates appears, just click Next. Do not uncheck any of the available updates. The list will look similar to the following illustration.

    http://service4.symantec.com/SUPPORT/sharedtech.nsf/docid/2001080614052813?Open&src=w

    I get: Thank you for using Live Update - all of the Symantec products installed on your computer are currently up-to-date.

    Guess, I'm "stuck" with 2 disks # 4 :rolleyes:
     
  12. Prince_Serendip

    Prince_Serendip Registered Member

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    I have the latest update. Just got it. Now I see there's a problem with it. Just great! I have a question. All my other "rescue" disks are CD's. Why are Symantec's on floppies? I have a floppy drive, but I never use it. Can Symantec's Rescue Disk be on a CD instead? It would solve the problem of two disks in one, wouldn't it? I mean, floppies are so small! o_O
     
  13. Marianna

    Marianna Spyware Fighter

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    Hi Prince,

    as far as I can see in the "rescue" program you can either use Norton Zip Rescue ( you must have a zip drive) or floppies :(
     
  14. FanJ

    FanJ Guest

    Hi Marianna,

    Thanks for your link!
    Quote from there:

    So it looks like NAV2000 will not be updated....
    So that seems to be the reason why I haven't seen it on my LiveUpdate.....

    BTW: Does NAV 2002 still have the possibility to use Norton ZIP Rescue? Long ago there was an update to fix a problem with the ZIP Rescue for NAV2000 but for some strange reason I was never able to install it properly, even after posting questions about it at the Symantec site.... sigh....
     
  15. Marianna

    Marianna Spyware Fighter

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    Ja,

    I "searched" a bit :)

    this is what I've found:

    NAV has dropped Zip drive support and doesnt support usb devices or CD RW for its Rescue Set. That last by the way has had major problems since NAV 2000. It currently doesnt know what to do with Anti Virus definitions that are supposed to help a recovery. Service and Support on the problem are non existant. End users are not happy that a major portion of the program fails to work.

    http://216.239.35.100/search?q=cache:X-z8KSjUwA8C:www.cnet.com/software/0-806174-1218-6844862.html+Norton+ZIP+Rescue+in+NAV2002%3F&hl=en&ie=UTF-8
     
  16. Prince_Serendip

    Prince_Serendip Registered Member

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    Until they get a fix in for this I guess we won't be having a Rescue Disk. And, if their previous track-record is dismal, I'll have to find an alternative. I shall write to Symantec on this. Thanks.
     
  17. FanJ

    FanJ Guest

    Thanks for the link and info, Marianna ;)
     
  18. Marianna

    Marianna Spyware Fighter

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    You're welcome :cool:
     
  19. Pretender

    Pretender Registered Member

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    I must be confused but that's nothing new. Anyhow, I used live update and got definitions plus a patch somewhere around 6/28/02. I decided to make a new rescue disk set. I chose "create" rather than update and chose the option to do "total format" on the disks. It seemed to work fine. I ended up with 8 floppies for the rescue set. This was done on 6/28/02. I'm using NAV 2002.
     
  20. Prince_Serendip

    Prince_Serendip Registered Member

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    Hi Pretender! Go see my Topic, Norton Anti-Virus Rescue Update, in Update Alerts. You got the real-deal! ;)

    www.wilderssecurity.com/showthread.php?t=2096
     
  21. Pretender

    Pretender Registered Member

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    sometimes i feel like a nut, sometimes i know
    good work prince
     
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