Hey all, I have an interesting problem. I have True Image 11.0 build 8053. This is the dilemma I have: I was running a VISTA laptop which was causing me problems, so I decided to use True Image to backup my email files and folders under VISTA. Was successful to backing them up to a NAS as a .tib file. I then reformatted the laptop hard-drive and loaded WIN-XP. Reloaded True Image 11.0/8053 (yes I re-entered my key), and proceeded to "restore" from the NAS my email files. When I tried to restore my .tib file, I get an "operation completed with errors" popup about 10 seconds after I initiate the restore. Log file indicates an error "unknown application ID wc (0xB006B) " with " Tag = 0x86228E106FEAFD6B". The frustrating thing is, when I double click the .tib backup file itself, it branches into all my email folders (but not the text), so I know it's there. I can't "mount" this image, since it is not a full-backup of the drive. Any ideas on how I can retrieve these files? TIA!