A client with Lacerte (a top rated cpa tax program owned by Intuit) had problems doing an update with Nod32 v3. They determined the problem was nod32 and he was able to update after shutting nod32 down. I added lacerte.com/* to the exclusion list under Web access protection and that resolved the issue. However, having lacerte.com on a blacklist is surely an error. I'm just writing this to make it easier for other consultants or cpas to resolve the issue.