Kernel panic bad EIP value on booting

Discussion in 'Acronis True Image Product Line' started by maddyjojo, Mar 25, 2008.

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  1. maddyjojo

    maddyjojo Registered Member

    Mar 25, 2008
    Now I get a kernel panic every time I boot from either my hard disk .Actual messages I can see before the system freezes are:
    Unable to handle Kernel Null pointer....
    *pde = 00000000
    Oops: 0000
    CPU: 2
    EIP: 0010:[<00000001>] Not tainted
    EFLAGS: 00010046
    eax: 00000000 ebx: c0106f40 ecx: 00000000
    esi: c19b8000 edi: c19b8000 ebp: ffffe000
    ds: 0018 es: 0018 fs: 00d8 ss: 0018
    Process swapper (pid: 0, ti=df812000 stack page=c19b9000)
    Stack: ...
    Call Trace:
    Code: Bad EIP value.
    Kernel panic -Attempt to kill idle task
    not syncing: in idle task.

    I am using dell com...

    Do u guys have solution for it
  2. Frico81

    Frico81 Registered Member

    Mar 12, 2008
    I once had the same problem, but it wasn't an acronis issue.. I had to remove any connected usb-device prior to booting, after successful booting you can plug them in again.

    Don't know if this might help you, just give it a try.
  3. Acronis Support

    Acronis Support Acronis Support Staff

    Apr 28, 2004
    Hello maddyjojo,

    Thank you for your interest in Acronis Software.

    Please be aware that we have not heard about such problems of Acronis software. Could you please clarify if the issue you've encountered happened right after installing/using/uninstalling Acronis software?

    Thank you.
    Marat Setdikov
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