Is there no pending area for the submited sample in version 5?

Discussion in 'ESET Smart Security' started by Galaxykiss, Sep 13, 2011.

Thread Status:
Not open for further replies.
  1. Galaxykiss

    Galaxykiss Registered Member

    Joined:
    Mar 23, 2007
    Posts:
    167
    Location:
    China
    there is no bottom to submit the sample in the pending area after the Live Grid was born.

    I tried to submit a sample in the context menu. but no log for it and no submit bottom for me to send it menually now.

    The issue is I don't know whether the sample reach the lab or not.
     
  2. toxinon12345

    toxinon12345 Registered Member

    Joined:
    Sep 8, 2010
    Posts:
    1,200
    Location:
    Managua, Nicaragua
    Maybe in the next signature will be submitted
     
  3. Galaxykiss

    Galaxykiss Registered Member

    Joined:
    Mar 23, 2007
    Posts:
    167
    Location:
    China
    what if this is urgent. they can't make them submited after update every time.
     
  4. Marcos

    Marcos Eset Staff Account

    Joined:
    Nov 22, 2002
    Posts:
    14,456
    My test file was submitted immediately - a blue-white bubble appeared in the right-hand corner of my desktop telling that "File 'c:\test.exe' was sent to ESET for analysis." and the following message was logged in the Event log: "13.09.2011 4:03:33 PM ESET Kernel File 'c:\test.exe' was sent to ESET for analysis." Make sure that you have file submission in the ESET Live Grid setup enabled.
     
  5. nodyforever

    nodyforever Registered Member

    Joined:
    Oct 30, 2007
    Posts:
    549
    Location:
    PT / Lisbon
    how to submit for review?
     

    Attached Files:

  6. Galaxykiss

    Galaxykiss Registered Member

    Joined:
    Mar 23, 2007
    Posts:
    167
    Location:
    China
    do you have this bubble every time you submit file?

    I don't have it every time since version 2. it depends on my luck.

    I think you can setup a progress bar to show the upload status. much more easy to know the situation.
     
  7. Marcos

    Marcos Eset Staff Account

    Joined:
    Nov 22, 2002
    Posts:
    14,456
    Yes, just made a test with another file and a bubble with a confirmation appeared immediately after selecting the file for submission and filling in the form.
     
  8. toxinon12345

    toxinon12345 Registered Member

    Joined:
    Sep 8, 2010
    Posts:
    1,200
    Location:
    Managua, Nicaragua
    Sample submit trough context menu should upload the sample immediately and without asking for approval.
     
    Last edited: Sep 13, 2011
  9. Galaxykiss

    Galaxykiss Registered Member

    Joined:
    Mar 23, 2007
    Posts:
    167
    Location:
    China
    when I submit another file, I notice that the wifi light is twincle. I believ the file is submiting but no comfirmed message.

    Poor Galaxy....o_O
     
  10. toxinon12345

    toxinon12345 Registered Member

    Joined:
    Sep 8, 2010
    Posts:
    1,200
    Location:
    Managua, Nicaragua
    Have you disabled notifications, or the cloud?
    Using game mode?
    You can always restore the settings to default ;)
     
  11. Galaxykiss

    Galaxykiss Registered Member

    Joined:
    Mar 23, 2007
    Posts:
    167
    Location:
    China
    Always using the Default setting. no gaming.
    Does it relate to the network connection because speed and connection is different from place to place.
     
  12. toxinon12345

    toxinon12345 Registered Member

    Joined:
    Sep 8, 2010
    Posts:
    1,200
    Location:
    Managua, Nicaragua
    Wondering the same nodyforever has said. How send a threat for which his respective file is not available, only process?
     
Thread Status:
Not open for further replies.
  1. This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register.
    By continuing to use this site, you are consenting to our use of cookies.