Installing Acronis Backup Server, can someone please help??

Discussion in 'Acronis True Image Product Line' started by sisco22, Jan 31, 2007.

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  1. sisco22

    sisco22 Registered Member

    Jan 30, 2007
    Hi Everyone,
    I am trying to install Acronis Backup Server and halfway through the installation it will say "The installation was interrupted before Acronis Backup Server could be installed. You need to restart the installer and try again"
    I have rebooted the machine several times and restarted the installation several times. Anyone know what to do on this? Thanks!
    Last edited: Jan 31, 2007
  2. Acronis Support

    Acronis Support Acronis Support Staff

    Apr 28, 2004
    Hello sisco22,

    Thank you for choosing Acronis Remote Backup Software.

    We are sorry for the delayed response.

    Please notice that the possible cause is corrupted installation file. Please download latest build of the respective version of Acronis True Image. To get access to updates you should first register your software. Then try installing again.

    You can check if your downloaded file is consistent by using this program.
    The correct MD5 checksum for the english version of Acronis True Image 9.1 Workstation build 3886 is [88B39BFEC05AA6A57AD0C0335017E5BB]
    The correct MD5 checksum for the english version of Acronis True Image 9.1 Enterprise Server build 3854 is [8944406E76591E0ABB551163ACFC3659]

    You could also try temporarily disabling firewall and/or antivirus software.

    If the issue persists, please collect some information to let us investigate it thoroughly:

    Please collect the installation log file the way it is described in this previous post.

    Then submit a request for technical support. Attach all the collected files and information to your request along with the step-by-step description of the actions taken before the problem appears and the link to this thread. We will investigate the problem and try to provide you with a solution.

    Thank you.
    Marat Setdikov
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