I have 45 or 50 clients that I have deployed Acronis True Image Echo to. Most of these businesses are similar in size and use USB drives to store backup data on. I have over 70 products registered on my account and ALL of them were purchased with a support agreement, as this was required to buy the software at a discount through the specified channels that Acronis provided. 5 USB drives, one for each day of the week. True Image was always set to do a full backup Full backup would start, delete the image on the USB drive, and overwrite with the current data. This is a very simple process. This is why we like(d) Acronis products. They worked very well, and were simple enough to explain to users with no previous IT knowledge. Enter Acronis Backup and Recovery. I cannot see a simple way to create a full backup every day. I got on chat support and asked the same question and was put “on hold” for about 20 minutes, when someone came back online and told me that they recommend I read the product manual, and then told me they cannot help me because I do not have support. I have AMPS support for over 70 registered products It looks like I can set up a full backup every day, and set retention to one day as well, but then I need enough space on the external USB drive to hold two full backups. The new backup must complete before the old one is deleted. This is annoying when dealing with 400gb+ backups. I’m not even going to get into mentioning that none of 3 servers I have using ABR 10 are working correctly, that anyone at Acronis cares….. ugh. If you’re going to completely change a product, tell us. ABR is not an upgrade. It is a different product COMPLETELY.