Hijackthis Log for a friend.. please help

She doesnt know what shes doing with computers and Ive been trying to help her for a while. It is messing with her aim and slowing down her comp.. whatever it is. Thanks so much to the mod who helped on my last post.. and she needs that same kinda of time and kindness... thanks in advance:

Logfile of HijackThis v1.97.7
Scan saved at 6:02:29 PM, on 4/25/2004
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mm_tray.exe
C:\Program Files\Common Files\Dell\EUSW\Support.exe
C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe
C:\WINDOWS\System32\P2P Networking\P2P Networking.exe
C:\Program Files\Dell\Support\Alert\bin\NotifyAlert.exe
C:\Program Files\Common files\WinTools\WToolsA.exe
C:\PROGRA~1\MYWEBS~1\bar\1.bin\mwsoemon.exe
C:\PROGRA~1\SYSTEM~1\soap.exe
C:\WINDOWS\System32\cal3d32.exe
C:\Program Files\AIM\aim.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\WINDOWS\system32\cisvc.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common files\WinTools\WSup.exe
C:\WINDOWS\System32\wbem\wmiapsrv.exe
C:\WINDOWS\system32\cidaemon.exe
C:\WINDOWS\system32\cidaemon.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Documents and Settings\Natalie Geiss\Local Settings\Temporary Internet Files\Content.IE5\O9YJK1IJ\HijackThis[1].exe
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = about:blank
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://aimhome.netscape.com/aimhome.adp
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dellnet.com/
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = about:blank
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dellnet.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = about:blank
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = res://C:\PROGRA~1\Toolbar\toolbar.dll/sa
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = about:blank
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = about:blank
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = http://localhost;
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page_bak = http://default-homepage-network.com/start.cgi?hkcu
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,SearchAssistant = about:blank
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,CustomizeSearch = res://C:\PROGRA~1\Toolbar\toolbar.dll/sa
R3 - URLSearchHook: (no name) - {707E6F76-9FFB-4920-A976-EA101271BC25} - C:\Program Files\TV Media\TvmBho.dll
O2 - BHO: (no name) - {87766247-311C-43B4-8499-3D5FEC94A183} - C:\PROGRA~1\COMMON~1\WinTools\WToolsB.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O3 - Toolbar: &SearchBar - {0494D0D9-F8E0-41ad-92A3-14154ECE70AC} - C:\Program Files\MyWay\myBar\1.bin\MYBAR.DLL
O3 - Toolbar: Easy-WebPrint - {327C2873-E90D-4c37-AA9D-10AC9BABA46C} - C:\Program Files\Canon\Easy-WebPrint\Toolband.dll
O3 - Toolbar: Band Class - {D848A3CA-0BFB-4DE0-BA9E-A57F0CCA1C13} - C:\WINDOWS\dealhlpr.dll
O3 - Toolbar: zSearch Bar - {5886A6DC-AAF4-45E9-979A-8E5E6DEE30E7} - C:\Program Files\zSearch\zSearch.dll
O3 - Toolbar: (no name) - {339BB23F-A864-48C0-A59F-29EA915965EC} - (no file)
O3 - Toolbar: MSN Toolbar - {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\MSN Toolbar\01.01.1629.0\en-us\msntb.dll
O3 - Toolbar: Band Class - {C5183ABC-EB6E-4E05-B8C9-500A16B6CF94} - C:\Program Files\SEP\sep.dll
O4 - HKLM\..\Run: [MMTray] C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mm_tray.exe
O4 - HKLM\..\Run: [DwlClient] C:\Program Files\Common Files\Dell\EUSW\Support.exe
O4 - HKLM\..\Run: [ViewMgr] C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe
O4 - HKLM\..\Run: [P2P Networking] C:\WINDOWS\System32\P2P Networking\P2P Networking.exe /AUTOSTART
O4 - HKLM\..\Run: [WinTools] C:\Program Files\Common files\WinTools\WToolsA.exe
O4 - HKLM\..\Run: [MyWebSearch Email Plugin] C:\PROGRA~1\MYWEBS~1\bar\1.bin\mwsoemon.exe
O4 - HKLM\..\Run: [zSearch] C:\Program Files\zSearch\Zstb.exe
O4 - HKLM\..\Run: [stcinstaller] c:\installer\id53.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [TV Media] C:\Program Files\TV Media\Tvm.exe
O4 - HKCU\..\Run: [System Soap Pro] C:\PROGRA~1\SYSTEM~1\soap.exe min
O4 - HKCU\..\Run: [ClockSync] C:\PROGRA~1\CLOCKS~1\Sync.exe /q
O4 - HKCU\..\Run: [DealHelperDown] "C:\Documents and Settings\Natalie Geiss\Local Settings\Temp\msE8.tmp"
O4 - HKCU\..\Run: [zSearch] C:\Program Files\zSearch\Zstb.exe
O4 - HKCU\..\Run: [Kot4Rge4l] cal3d32.exe
O4 - HKCU\..\Run: [AIM] C:\Program Files\AIM\aim.exe -cnetwait.odl
O4 - HKLM\..\RunOnce: [TV Media] C:\Program Files\TV Media\Tvm.exe
O4 - HKCU\..\RunOnce: [TV Media] C:\Program Files\TV Media\Tvm.exe
O4 - Global Startup: MyWebSearch Email Plugin.lnk = C:\Program Files\MyWebSearch\bar\1.bin\MWSOEMON.EXE
O8 - Extra context menu item: &Search - http://bar.mywebsearch.com/menusearch.html?p=ZP
O9 - Extra 'Tools' menuitem: MaxSpeed (HKLM)
O9 - Extra button: AIM (HKLM)
O9 - Extra button: Real.com (HKLM)
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O16 - DPF: {02BF25D5-8C17-4B23-BC80-D3488ABDDC6B} (QuickTime Object) - http://www.apple.com/qtactivex/qtplugin.cab
O16 - DPF: {1D4DB7D2-6EC9-47A3-BD87-1E41684E07BB} - http://ak.imgfarm.com/images/nocache/funwebproducts/ei/PopSwatterInitialSetup1.0.0.8.cab
O16 - DPF: {33564D57-0000-0010-8000-00AA00389B71} - http://download.microsoft.com/download/F/6/E/F6E491A6-77E1-4E20-9F5F-94901338C922/wmv9VCM.CAB
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai.net/7/840/537/2004061001/housecall.trendmicro.com/housecall/xscan53.cab

 

Bump for help please.

 

HI mhawk177

PLs. Save your HJT in a convenient permanent folder such as C:\HJT\ - the program will make backups !

open Task Manager, click Processes tab. End the following processes:

WToolsS.exe
WToolsA.exe
WSup.exe

Close Task Manager.

Check the following items in Hijackthis - close ALL browsers\windows except Hijackthis and click "Fix checked:

C:\Program Files\Common files\WinTools\WToolsA.exe
C:\PROGRA~1\MYWEBS~1\bar\1.bin\mwsoemon.exe

C:\PROGRA~1\SYSTEM~1\soap.exe

Any idea what this is?
C:\WINDOWS\System32\cal3d32.exe
If NOT - pls. scheck !

C:\Program Files\Common files\WinTools\WSup.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = about:blank

R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = about:blank

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = about:blank
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = res://C:\PROGRA~1\Toolbar\toolbar.dll/sa
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = about:blank
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = about:blank

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page_bak = http://default-homepage-network.com/start.cgi?hkcu
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,SearchAssistant = about:blank
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,CustomizeSearch = res://C:\PROGRA~1\Toolbar\toolbar.dll/sa
R3 - URLSearchHook: (no name) - {707E6F76-9FFB-4920-A976-EA101271BC25} - C:\Program Files\TV Media\TvmBho.dll
O2 - BHO: (no name) - {87766247-311C-43B4-8499-3D5FEC94A183} - C:\PROGRA~1\COMMON~1\WinTools\WToolsB.dll

O3 - Toolbar: &SearchBar - {0494D0D9-F8E0-41ad-92A3-14154ECE70AC} - C:\Program Files\MyWay\myBar\1.bin\MYBAR.DLL

O3 - Toolbar: Band Class - {D848A3CA-0BFB-4DE0-BA9E-A57F0CCA1C13} - C:\WINDOWS\dealhlpr.dll
O3 - Toolbar: zSearch Bar - {5886A6DC-AAF4-45E9-979A-8E5E6DEE30E7} - C:\Program Files\zSearch\zSearch.dll
O3 - Toolbar: (no name) - {339BB23F-A864-48C0-A59F-29EA915965EC} - (no file)

O3 - Toolbar: Band Class - {C5183ABC-EB6E-4E05-B8C9-500A16B6CF94} - C:\Program Files\SEP\sep.dll

O4 - HKLM\..\Run: [P2P Networking] C:\WINDOWS\System32\P2P Networking\P2P Networking.exe /AUTOSTART

O4 - HKLM\..\Run: [WinTools] C:\Program Files\Common files\WinTools\WToolsA.exe
O4 - HKLM\..\Run: [MyWebSearch Email Plugin] C:\PROGRA~1\MYWEBS~1\bar\1.bin\mwsoemon.exe
O4 - HKLM\..\Run: [zSearch] C:\Program Files\zSearch\Zstb.exe
O4 - HKLM\..\Run: [stcinstaller] c:\installer\id53.exe

O4 - HKCU\..\Run: [TV Media] C:\Program Files\TV Media\Tvm.exe
O4 - HKCU\..\Run: [System Soap Pro] C:\PROGRA~1\SYSTEM~1\soap.exe min
O4 - HKCU\..\Run: [ClockSync] C:\PROGRA~1\CLOCKS~1\Sync.exe /q
O4 - HKCU\..\Run: [DealHelperDown] "C:\Documents and Settings\Natalie Geiss\Local Settings\Temp\msE8.tmp"
O4 - HKCU\..\Run: [zSearch] C:\Program Files\zSearch\Zstb.exe
O4 - HKCU\..\Run: [Kot4Rge4l] cal3d32.exe

O4 - HKLM\..\RunOnce: [TV Media] C:\Program Files\TV Media\Tvm.exe
O4 - HKCU\..\RunOnce: [TV Media] C:\Program Files\TV Media\Tvm.exe
O4 - Global Startup: MyWebSearch Email Plugin.lnk = C:\Program Files\MyWebSearch\bar\1.bin\MWSOEMON.EXE
O8 - Extra context menu item: &Search - http://bar.mywebsearch.com/menusearch.html?p=ZP

O16 - DPF: {1D4DB7D2-6EC9-47A3-BD87-1E41684E07BB} - http://ak.imgfarm.com/images/nocach...etup1.0.0.8.cab

Make sure you can view hidden and system files: Instructions here

NOTE....even in safe mode you may have to open taskmanager and end task on some of them before you can delete them.

Then Boot to safe mode: Instructions here

Delete the following files\folders IF still present:

C:\Program Files\Common files\WinTools
C:\WINDOWS\System32\cal3d32.exe <---- see above !
C:\Program Files\TV Media
C:\Program Files\MyWay
C:\Program Files\zSearch
C:\Program Files\SEP
c:\installer\id53.exe
Then in add\remove uninstall P2P Networking\P2P

Then reboot and use AdAware as described here:
https://www.wilderssecurity.com/showthread.php?t=15913

Then use the Disk Cleanup Utility to empty all your Temp folders.

Then Disable system restore: Instructions here
Reboot

Enable System Restore.

Pls. post another log.