help! symantec corporate 10 runtime error

Hi all, I have just insalled symantec antivirus corporate edition 10
when instalation finished windows showed me error.. I noticed that AV's File System Auto Protect is disabled and I can't reenable it..

Can anyone in this forum help me fix this problem??

sorry for my english

 

This isn't Vista , right ?

Symantec Corp 10 is not compatiable with Vista

 

No it's not vista, I only have vistas's icons and wallpaper

This AV's version is 10.1.5.5001, it's for xp

 

Have you tried reinstalling it ? Some malwares disable Symantec products , have you scaned for malware ?

Symantec Tech Support http://www.symantec.com/techsupp/index.html

 

Yes i already reinstalled it, but the same warning appears. I know that it's not because of malware, my system is clean 100%.

 

May be somebody else who have more experience with it can help . Contact their support , too

 

I don't know if you already know this but here's a bit of info quoted from the Microsoft site

A runtime error is a software or hardware problem that prevents a program from working correctly. Runtime errors might cause you to lose information in the file you're working on, cause errors in the file (corrupt the file) so you can't work with it, or prevent you from using a feature. Unlike stop errors, runtime errors don't typically cause Windows or a program to stop working.

Runtime errors can occur if you are running two software programs that are not compatible, if your computer has memory problems, or if the computer has been infected with malicious software.

 

So what you recomended me to do?

 

I was only giving a bit of info, the problem is a bit over my head.

I think HiTech boy gave you the best advice contact Symantec

 

Hi, folks: Before receiving any help from symantec guys, why not goole it, you may find lots helpful hits there. Good luck.

 

I already searched information about it but without succses..

 

since already a problem is discussed about norton,i would like to ask about the problem i had with it...

Whenever i shut-down my computer,i get an error message from windows after a few seconds saying "shutting down symantec AV"...

Is it normal or there's a bug?

 

Hi all - Can anyone offer any new information on this?

I'm seeing the same behavior as described by tsilo. It's happening on a specific group of PCs - I have a feeling there is a security setting causing it. Some PCs in our company are fine with Corporate AV 10, some get the message.

Any help is greatly appreciated.

 

if i were you,i would use extra tools to find whether there're viruses on my machine.

usually i would check current running processes,services,registry and opened ports.

there are many good free tools to use.you can google them.

 

FYI Actually SAV Corp 10.2 released on a limited basis in December (and full release early January) was a courtesy release to corporations/large companies and is fully compatible with Vista. 10.1 is for XP and whatnot.