First let me apologize for this rather long winded post. I will be doing my first NOD32 installation at a client this week and have a couple of questions regarding what is the best way to handle the configuration. This client has two separate locations each running Windows 2003 Server for database application (MS Exchange not being used). One location has 3 XP Pro workstations and the other has only 2 machines. The client machines are using the DHCP of the Win2k3 server. The only time I visit their sites is if they call me in on a problem. They have no other IT person per se and the users are not techies. I purchased a 5 client Enterprise package for the 2 workstation location from a reseller here and I may install RAS on the Win2k3 server so that I have some means of capturing event information. Otherwise I will just do separate installations on each machine and have them independently update themselves. I was wondering if I could get some feedback, from the other people who install NOD32 on systems on following items: 1) The licensing information that ESET generates i.e. User Name and Password along with the download location of the files etc. Is it your normal practice to either give the client a hardcopy or email them this information? 2) Since there is no IT tech on location at this client and I am only called in when they need something done would it still be advisible to set the component update option on all machines to b) rather than either a) or c): a) Perform program component upgrade if necessary for proper virus database function - Upgrades automatically only if the upgrade is necessary for antivirus functions. b) Notify before program components upgrade - Always display a confirmation message before upgrading any executables. c) Perform program component upgrade if available. I came across the following thread regarding option c) and the drawback that it causes when the computer updated is a server http://www.wilderssecurity.com/showthread.php?t=85859&highlight=component automatic update . 3) Since the users are computer savy I was thinking of password protecting the settings and possibly giving only the office manager the password. Any feedback regarding these 3 items is greatly appreciated.