Discussion in 'NOD32 version 2 Forum' started by kairii, Sep 9, 2004.

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  1. kairii

    kairii Registered Member

    Sep 9, 2004
    Hello everyone

    I have just purchased nod32 from the NOD32 Australian site (www.nod32.com.au), and just recieved this email with my username and password. Everything is working fine and there's no problems so far.

    I've got a few questions, just out of curiosity, hope you guys can help me with.

    Heres the sender info from the email.

    From: NOD32 Exped <exped@nod32.com.au>
    Reply-to: NOD32 Exped <nod32@nod32.com.au>
    Subject: Fw: ESET - NOD32 / (my name)

    My questions are:
    1) What is NOD32 Exped, coz i have checked out the site and i don't see the following email address, exped@nod32.com.au anywhere.

    2)From the subject i know that the email is forwarded (Fw:) to me by NOD32.com.au, thefore the original sender is someone else. What is goin on here?

  2. rumpstah

    rumpstah Registered Member

    Mar 19, 2003
    Exped is the robot processing the orders.

    The robot then inserts the Reply to email as nod32@nod32.com.au as part of its routine.

    I hope this helps.

  3. Blackspear

    Blackspear Global Moderator

    Dec 2, 2002
    Gold Coast, Queensland, Australia
    Orders are processed in Slovakia and sent to the Distributor and then to the Reseller and finally on to the client.

    As you have purchased directly from the Distributor you are seeing a little more than you would normally from a Reseller, we usually copy and paste the UN and PW into a letter that has other information in it and send that by email to the client...

    Hope this helps...

    Cheers :D
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