ESS v5 and Acronis True Image 2010/11/12

Discussion in 'ESET Smart Security' started by nickster_uk, Nov 2, 2011.

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  1. nickster_uk

    nickster_uk Registered Member

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    Hi..

    is anyone aware of any conflictions between ESS v5 and the Acronis True Image products?

    I'm asking as when I had v5 installed, I regularly had issues trying to mount images. The process would just hang when 'assigning letters to partitions'. As a result the system becomes unresponsive and the only thing I can do is force restart/shutdown.

    I'm aware that ATI 2010 has mounting issues when PC Tools Spyware doctor is installed but I do not use that program.

    Since reverting back to v4, I haven't experienced any problems....so far!
     
    nickster_uk, Nov 2, 2011
    #1
  2. pegr

    pegr Registered Member

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    This also happens with v5 whenever an external hard disk is plugged in, which is a known issue. This makes me think that the issue may be more to do with dynamically assigned drive letters than imaging per se. See this thread: https://www.wilderssecurity.com/showthread.php?t=310556
     
    pegr, Nov 2, 2011
    #2
  3. JMG24

    JMG24 Registered Member

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    Bonjour (Sorry for my english..I am french)

    Win XP SP3 - ATI Home 2012

    I also can confirm the problems on ESS 5.0.94:
    - trying to mount a trueImage image (*.tib)
    - plugging external HDDs (Esata)

    In the 2 cases , windows XP freezes and I'm forced to reset the system (ctrl-alt-del does not work.)

    Re-installing 4.2.71.2 and it was working again!!
     
    Last edited: Nov 3, 2011
    JMG24, Nov 2, 2011
    #3
  4. sherryxp2000

    sherryxp2000 Registered Member

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    I had the external USB drive issue with ESet 5, and I did have Acronis version 10 installed. Tho I hadn't been using Acronis during the period I tried ESet 5. I also use Windows Xp3. Also I switched back to ESet 4.

    Perhaps a little more data to help ESet squash this bug.
     
    sherryxp2000, Nov 2, 2011
    #4
  5. am_dew

    am_dew Registered Member

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    I too have had problems after upgrading to ESET 5. I have one external USB drive and several SATA drives attached to a SATA controller card in a PCI slot (yes, I have an old computer). I just uninstalled ESET 5 and went back to ESET 4 and the problems I had disappeared, so I'm sticking with v4 for a while.
     
    am_dew, Nov 9, 2011
    #5
  6. berryracer

    berryracer Suspended Member

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    No problems at all here with Acronis True Image 2011 and ESS v5.0.94.0 :cool:
     
    berryracer, Nov 12, 2011
    #6
  7. am_dew

    am_dew Registered Member

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    Supposedly the latest version of Smart Security 5.0.95 fixes this -- can anyone who has had ths issue with USB drives confirm this?
     
    am_dew, Dec 16, 2011
    #7
  8. nickster_uk

    nickster_uk Registered Member

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    I can confirm that the bug which occurred when trying to mount Acronis True Image images has now been resolved. AFAIK, that was the same problem affecting usb drives.
     
    nickster_uk, Dec 16, 2011
    #8
  9. JMG24

    JMG24 Registered Member

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    :D I also confirm that ,with V 5.0.95 ,the bug when trying to mount Acronis True Image (*.tib) is fixed.
    it is also true for external drives Esata
     
    JMG24, Dec 17, 2011
    #9
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