ESS trial removal problems ...

Discussion in 'ESET Smart Security' started by gonnoro, Mar 5, 2008.

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  1. gonnoro

    gonnoro Registered Member

    Mar 5, 2008
    I am considering to buy ESS, and wanted to test the suite before
    making a decision.

    I downloaded the trial version from the ESET web site, and installed
    the suite after removing my current suite which will expire at the
    end of March 2008.

    Having tested the Suite, I wanted to remove the trial version so that
    I could reinstall my current suite. However, the uninstall process froze
    when the program said there were 4 or 6 seconds to complete the
    removal process. I killed the removal process and restarted the
    machine only to find out that my dial up connection was not
    working anymore. I kept receiving "Error 720" which can happen when
    the TCP/IP is somehow unbound from the dial-up adapter.

    I could have tried to uninstall and reinstall the TCP/IP protocol, but
    I performed a system restore to a clean state.

    Is there an ESS removal tool which can be used to properly uninstall

    My machine is running under XP with SP2.
  2. kringles

    kringles Registered Member

    Aug 5, 2005
    Had seen a similar problem when removing ESS. The program appears to 'freeze' with a display of ~5 to 6 seconds left. In my case it eventually completed the removal after a few minutes. I think that there may be a problem in the time remaining display that is misleading. If you encounter this problem in the future try the removal again and this time wait longer to see if it completes. Do not know of any ESS removal tool.
  3. Marcos

    Marcos Eset Staff Account

    Nov 22, 2002
  4. ASpace

    ASpace Guest

    This is ... let's say ... known bug :(
    You need to wait for about 2 minutes (around 120 seconds) but the uninstall does complete at the end.
    Last edited by a moderator: Mar 5, 2008
  5. proactivelover

    proactivelover Registered Member

    Apr 7, 2006
    Near Wilders Forums
    wait wait and wait:mad:
    problem since v621 release
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