ESS 5.2.15.0 and Outlook 2013 Preview

Discussion in 'ESET Smart Security' started by Marinosk, Dec 28, 2012.

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  1. Marinosk

    Marinosk Registered Member

    Joined:
    Dec 28, 2012
    Posts:
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    Location:
    Greece
    Good day all,

    the problem below appears in 2 of my computers (a laptop and a desktop) with the following software installed:

    - Windows 7 64bit Service Pack 1 English
    - Eset Smart Security 5.2.15.0
    - Outlook 2013 Consumer Preview

    Installed ESET Modules:
    Virus signature database: 7839 (20121227)
    Update module: 1041 (20120430)
    Antivirus and antispyware scanner module: 1375 (20121207)
    Advanced heuristics module: 1138 (20121210)
    Archive support module: 1157 (2012110:cool:
    Cleaner module: 1058 (20121005)
    Anti-Stealth support module: 1032 (20120806)
    Personal firewall module: 1103 (20121122)
    Antispam module: 1023 (20120803)
    ESET SysInspector module: 1229 (20121107)
    Translation support module: 1099 (20121107)
    HIPS support module: 1060 (20121126)
    Internet protection module: 1049 (2012101:cool:
    Web content filter module: 1017P (20120307)
    Advanced antispam module: 1154 (20121220)
    Database module: 1024 (20121016)

    The problem is that whenever I try to send a message in Outlook 2013, Outlook crashes and restarts. However, when I launch Outlook 2013 in safe mode, no problem at all - I can send the mail, and the program does not crash.

    I am almost certain that this problem is attributed to ESS due to the following fact: I had to renew my Eset license and download the new version in the desktop computer. Previous to that, there was no problem with Outlook 2013 and ESET.

    Any help / suggestions?

    Thanks,

    Marinos
     
  2. Cudni

    Cudni Global Moderator

    Joined:
    May 24, 2009
    Posts:
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    Location:
    Somethingshire
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