ESET NOD32 AV 4 will not auto-update

Discussion in 'ESET NOD32 Antivirus' started by dsver1, Feb 28, 2010.

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  1. dsver1

    dsver1 Registered Member

    Jul 26, 2008
    ESET NOD2 Antivirus 4.0.437.0
    Virus Sig Database: 4903 (20100228 )
    Windows XP with latest updates and SPs

    I've had this problem since version 3 of ESET NOD32 AV, but was annoyed to see that it's still happening in version 4. The problem is that whenever the AV tries to auto-update, it gives me the "Update failed, invalid username/pass" error. But, if I open the console and click to manually update, it works fine. It's annoying because it won't update and the error message tab will pop up at inopportune times (during full-screen videos, games, etc.)

    I initially had version 3 (can't remember exact number) via the trial, and then I bought a license. After getting the auto-update problem I reinstalled cleanly.

    I just updated my expired license and freshly installed version 4 with my new login/pass.

    Same error every time.
    Last edited by a moderator: Feb 28, 2010
  2. shotsy

    shotsy Registered Member

    Mar 1, 2010
    ESET NOD 32 AV 4
    Running on windows vista

    I too am having a similar problem. ESET is saying Virus signature database could not be updated. Invalid username and/ or password. Yet my last successful update was today March 1 @ 4:14am Version 4904. So I am guessing that sometimes my password works and sometimes it doesn't. Not sure though.
  3. caster

    caster Registered Member

    Jan 28, 2009
    i have this problem all the time. do the following

    go into setup and then update.

    clear the update cache

    try again.

  4. Rmuffler

    Rmuffler Former Eset Moderator

    Jun 26, 2008
    San Diego, CA USA
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