ESET GUI bug.....

Discussion in 'ESET Smart Security' started by ESS474, Mar 14, 2013.

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  1. ESS474

    ESS474 Registered Member

    Joined:
    Jan 13, 2010
    Posts:
    201
    Location:
    S?o Paulo (Brazil)
    Sometimes when i click in "About" show as image...

    The gui freeze totally and only back when i restart ... Pre-Release is activated....... Version 6.0.308.1/Windows 7 64-bit.

    Sem t?tulo 3.png
     
    ESS474, Mar 14, 2013
    #1
  2. ESS474

    ESS474 Registered Member

    Joined:
    Jan 13, 2010
    Posts:
    201
    Location:
    S?o Paulo (Brazil)
    Nothing yet? until here the support is junk....... :cautious:
     
    ESS474, Mar 15, 2013
    #2
  3. Marcos

    Marcos Eset Staff Account

    Joined:
    Nov 22, 2002
    Posts:
    14,456
    Maybe ekrn.exe is not running. Check it in Task manager or run "sc query ekrn" to find out if it's running. If it is, a complete dump of ekrn will probably be required.
     
    Marcos, Mar 15, 2013
    #3
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