Eset caught it, but????

Discussion in 'ESET NOD32 Antivirus' started by weezyrider, Jun 12, 2011.

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  1. weezyrider

    weezyrider Registered Member

    Jan 14, 2003
    Eset caught Tracur trying to install itself. Eset quarantined it and we supposedly deleted the trojan.
    According to another AV - Tracur is supposed to install dpwsock32, dll and some registry keys. Searched for these and didn't find these files. Ran a full scan with Eset.

    However - FF4.01 and IE (6) simply will no longer connect to the internet. I downloaded Google Chrome for the user, and he was able connect to the internet. However, ESET went NUTS! I typed in one IP addy, and just found out that that was the trojan. Eset blocked that. But then Eset started complaining about Google Analytics and a few other tracking cookies which it usually ignores. Everything typed into the Google Chrome bar gave us a complaint from ESET. This included Yahoo, Unisys Weather, etc.

    We downloaded MBAM and it found quite a few suspicious files, including Trojan A (I have the log file.) It also found something called DPMODEMX32.exe - What kind of file is that? One search told us it was malware. Plus we told MBAM to clean. Can post log. And most of these were from Oct. 2010

    And while Eset does quarantine the Tracur F, where is it coming from? User does not click any strange links, pop-ups or from emails. Has not received and fake AV offers. I have the IP addy that Eset and Chrome banned.

    We tried removing and reinstalling FF and it still will not connect.

    We also scanned with Super Anti Spyware which showed nothing.

    What else do we have to do?
  2. Spooony

    Spooony Registered Member

    Apr 30, 2011
    Last edited: Jun 13, 2011
  3. Marcos

    Marcos Eset Staff Account

    Nov 22, 2002
    I'd suggest contacting customer care and supplying them with a SysInspector log for perusal.
  4. volvic

    volvic Registered Member

    Aug 17, 2009
    this sort of stuff should be automated - click here to....

    catch up Eset.
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