Disk Director - can it recover Partition C

Discussion in 'Acronis Disk Director Suite' started by Marty Isozaki, Dec 31, 2004.

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  1. Marty Isozaki

    Marty Isozaki Registered Member

    Dec 31, 2004
    I have a computer (Windows XP SP2) that will not boot from the hard disk. When I boot the computer with a Windows 98 boot floppy, the computer recognizes Drive A, but it does not recognize Drive C or any other drives. If possible, I am trying to recover a couple of files from Drive C.

    Can I use Partition Recovery or any other Acronis product to make Drive C accessible again, while retaining the data on hard drive? If not, what product or program utility can I use to access Drive C again?
  2. kite

    kite Guest

    what happened just before the machine refused to boot any further from drive c:?
  3. saublebeach

    saublebeach Registered Member

    Dec 21, 2004
    Re: Wish-list thread


    You can use Windows XP Recovery Console to run "fixmbr" to repair the master boot record.. use at your own risk!
  4. Acronis Support

    Acronis Support Acronis Support Staff

    Apr 28, 2004
    Re: Wish-list thread

    Hello Marty,

    Thank you for your interest in Acronis products (http://www.acronis.com/homecomputing/products/).

    Could you please do the following?

    - Download Acronis Report utility from http://www.acronis.com/files/support/AcronisReport.exe;
    - Run Acronis Report utility and select the "Create bootable floppy" option;
    - Insert a blank floppy disk in the floppy drive and proceed with creating the bootable diskette;
    - Boot the computer under consideration from this diskette and wait for report creation process to complete;
    - Send the report.txt file from the floppy disk to support@acronis.com with the description of the situation and indicate in the subject of the letter that you want to contact Ilya Toytman.

    I need to have a look at your partition structure before I advise you anything.

    Thank you.
    Ilya Toytman
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