Disk Director - can it recover Partition C

Discussion in 'Acronis Disk Director Suite' started by Marty Isozaki, Dec 31, 2004.

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  1. Marty Isozaki

    Marty Isozaki Registered Member

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    Dec 31, 2004
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    I have a computer (Windows XP SP2) that will not boot from the hard disk. When I boot the computer with a Windows 98 boot floppy, the computer recognizes Drive A, but it does not recognize Drive C or any other drives. If possible, I am trying to recover a couple of files from Drive C.

    Can I use Partition Recovery or any other Acronis product to make Drive C accessible again, while retaining the data on hard drive? If not, what product or program utility can I use to access Drive C again?
     
  2. kite

    kite Guest

    what happened just before the machine refused to boot any further from drive c:?
     
  3. saublebeach

    saublebeach Registered Member

    Joined:
    Dec 21, 2004
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    Re: Wish-list thread

    Marty;

    You can use Windows XP Recovery Console to run "fixmbr" to repair the master boot record.. use at your own risk!
     
  4. Acronis Support

    Acronis Support Acronis Support Staff

    Joined:
    Apr 28, 2004
    Posts:
    25,885
    Re: Wish-list thread

    Hello Marty,

    Thank you for your interest in Acronis products (http://www.acronis.com/homecomputing/products/).

    Could you please do the following?

    - Download Acronis Report utility from http://www.acronis.com/files/support/AcronisReport.exe;
    - Run Acronis Report utility and select the "Create bootable floppy" option;
    - Insert a blank floppy disk in the floppy drive and proceed with creating the bootable diskette;
    - Boot the computer under consideration from this diskette and wait for report creation process to complete;
    - Send the report.txt file from the floppy disk to support@acronis.com with the description of the situation and indicate in the subject of the letter that you want to contact Ilya Toytman.

    I need to have a look at your partition structure before I advise you anything.

    Thank you.
    --
    Ilya Toytman
     
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