Disappearing Icons

Good Morning;
I finally took the plunge, treated myself and bought TDS-3. I'm glad I did.. None better...

Need some help here..

I have numerous progarms loaded on startup including Kaspersky AV and Agnitum Post Firewall. I noticed immediately that the icons for both programs, after I restarted, are missing from the System Tray... Oops.. That's not good as it "looks" the programs aren't loaded at all.. I brough up Task Manager and I think I'm OK as they run as System Services... Not just your average run of the mill progarms now, this is my AV and my firewall... I've got to make sure they're loaded...

All this behavior started immediately after I installed TDS-3.

I can restart numerous times, but the behavior is the same.. i'm really stuck here.. the other downside is even through the program "may" be running as a System Service, I have no access to the progarms's controls unless I maually execute the program through it's respective folder... And that is a hassle..

Anyone seen this before? Is there a fix?

Thanks,

B

 

Hi William,

Welcome to Wilders!

A couple of quick questions....
What is your OS?
Do you have the box in TDS-3 Configuration set to run TDS at start-up?

Regards,
Kent

 

Good questions puf_m_d

From this statement I assume that you are starting TDS3 automatically, if you are running XP it may be better to start TDS3 manually after the other programmes have loaded as the start up scans may be interfering with the other programmes.

HTH Pilli

 

Hi Pilli,

You went where I was going . I have a shortcut in my startup folder for TDS to avoid this problem .

Regards,
Kent

 

TDS-3 is configured to load on startup... BTW, the OS is XP SP1.
I just reconfigured TDS-3 to start manually.. Hoping the other programs would load correctly... They did not... Outpost and Kaspersky still do not load...

Progarms loading on startu? Outpost, Kaspersky, Spampal for Windows (awesome free anti-spam tools...) IMSECURE, AdMuncher, Creative Media Center (For my DVD Audio) and a little system temp monitoring utility..

This is very baffling... I don't mind starting TDS-3 manually, but not have other prograns load is not good... But are they really loaded??

Guys thanks for the quick and detailed replies... Great program.. Seems like a ton of great folks on this Forum..

But I'm still stuck...

Thanks,

B

 

To some extent this is an XP problem that is widely reported:
Here are two links, the second has a very useful link to Kelly's XP pages
TDS3 is unlikely to have caused the problem.

http://pub173.ezboard.com/funofficialsonyfrm40.showMessage?topicID=161.topic

http://www.talkroot.com/archive/topic/13194-1.html

 

Very basic question here: did you close all other applications, security programs, also the possible resident protection etc when installing TDS and did you reboot afterwards, after which all other programs could be started again?

Other's configured TDS to start in the autostart as well but with some delay till after all the other stuff has started to give it some extra room for it's initial scans. Manually starting is another option of course.

 

I really appreciate the timely responses here..

I ran Hickthis!.. On my system I would have been really surprised if there was any malware on my system.. And there isn't... I could post the lengthy log, but there is just nothing suspicious whatsoever in the logs.. I'm certain I'm clean... I take great pains to make certain that is the case..

I'm probably going to offend some here but... I learned something years ago while trying to troubleshoot my PC.. It's sort of a law of physics in a sense..
Often when one encounters errors or odd behavior the most potent question that must be asked is, "What was the last change you did?" One must always keep an open mind not thinking, "Oh it can't be this, this, or this.."
In my case the behavior I feel, is directly attributable to the installation of TDS-3. Now that may not necessarily be the root cause, but it was the precipitating event... All was well until I installed TDS-3... I realize that others have very similar configurations ie: Kaspersky/Outpost and have NO trouble.. And perhaps there is something specific to my system. But the errors were triggered by the installation...

But there is a silver lining in every cloud!!

Thanks to the great advice others have posted, I'v made shortcuts in my Startup Folder to Kaspersky, Outpost, and TDS-3. Everything loads in sort of a chaotic fashion, but out of 10 restarts, all progarms load correctly about 8 or 9 occurences out of 10... And the icons appear correctly in the System Tray as they should.

Thus, the current situation while not ideal, is workable and liveable...

So for the moment, everything's cool..

Many Thanks,

B

 

William, I am glad you have it sort of sorted
Now you could try adding each one with their built in autostart to see which may be causing the problem.

Now that you have TDS3 up and running :} it may be a good time to look at the system analysis tools such as your Service list and Netstat.

Cheers. Pilli

 

Hehe.. Thanks..

So much to learn, so little time..

But I feel good that my system is protected by the best Anti-Trojan software out there.. Right from the get-go.

Regards,

B