Description of the Windows Update Troubleshooter Summary When you try to install the latest updates from Windows Update, you will sometimes receive an error message. The Windows Update Troubleshooter resolves many of these errors. The troubleshooter runs on Windows 8, Windows 7, Windows Vista, and Windows XP. More information Windows 8 or Windows 7 To download and run the Windows Update Troubleshooter, click the following Fix it button, or follow these steps. Automatically diagnose and fix common problems with Windows Update troubleshooter may automatically fix the problem described in this article. The Automatically diagnose and fix common problems with Windows Update troubleshooter may automatically fix the problem described in this article. This troubleshooter fixes many problems. learn more Notes The Windows Update Troubleshooter may have text that is available in English only. After the Windows Update Troubleshooter is complete, your previous Windows Update history may be deleted. If you don’t have an Internet connection in Windows 8, you can open the Windows Update troubleshooter that's included in Windows 8. However, that troubleshooter doesn't perform all the troubleshooting steps that the linked troubleshooter does. Open the Windows Update troubleshooter by swiping in from the right edge of the screen and then tapping Search. Or, if you're using a mouse, open the troubleshooter by pointing to the upper-right corner of the screen, moving the mouse pointer down, and then clicking Search. Type Troubleshooting, tap or click Settings, and then tap or click Troubleshooting. Under System and Security, tap or click Fix Problems with Windows Update, and then click Next. Windows Vista or Windows XP The Automatically diagnose and fix common problems with Windows Update troubleshooter may automatically fix the problem described in this article and can be found here https://support.microsoft.com/en-gb/kb/2714434