Since running Safeonline I've noticed something with Ccleaner. In Ccleaner I've excluded some cookies in the cookie settings of the program, so that when I clean my harddrive of junk I can keep the cookies checkbox enabled in the cleaning section of Ccleaner while still being able to purge all unwanted cookies. But since Safeonline is installed Ccleaner doesn't "notice" my excluded cookies anymore and just deletes all the cookies. Also Ive noticed that when I disable Safeonline, CCleaner sees many more cookies in the excluded/included section of the cookie settings then when I have Safeonline enabled. Is there any way I can stop Safeonline from interfering with Ccleaner accessing cookies without reducing the protection slider in Safeonline? I have this problem on both Windows 7 x86 and x64 with both the latest "stable" release and the new release candidate version.
Hello, SafeOnline protects the cookies stored on your system to prevent malware from stealing your logons/credentials, which is where the annoyances seem to come from when working with cookie cleaners. We recommend temporarily disabling Prevx by right clicking on the tray icon and selecting "Stop Protection" to allow CCleaner to function properly. When disabled, you should be able to clean/view/modify any cookies - let me know if your experience is any different!
Hi Joe. I am using Better Privacy (FireFOx Addon) and the cCleaner to get rid of nasty LSO-, Super -and Tracking-Cookies. My question is: Are Better Privacy and the cCleaner able to clean my PC from LSO-Cookies and other Super-Cookies if SafeOnline is enabled?
I am using Better Privacy too and it seems that it works? At least I could manually clean one item I found for good while running build .44 incl. SafeOnline and I guess there would have been more if cleaning during Firefox exit (my setting) wouldn't work.
Yes - SafeOnline's protection of Firefox is different than its protection of IE in that it is easier to identify which types of cookies require protection and where potential logon details are stored. The only cookie-related problem we've seen with Firefox is when using the MozBackup tool as Prevx prevents it from accessing the raw user data. We haven't added an exception for this tool intentionally because of the security implications but you can disable SafeOnline temporarily to be able to use it properly. Hope that helps!