I installed True Image Server 9.1 for a client on Friday. They reported back to me that since Friday their Veritas Small Business backup is reporting errors. This is the message below: Backup - \\FPSERV OFO: Initialization failure on: "Shadow?Copy?Components". Advanced Open File Option used: Microsoft Volume Shadow Copy Service (VSS). VSS Snapshot error. DoSnapshotSet error. Check event log for more details. More thorough search of the Veritas logs indicate that numerous files, especially logs and Exchange DAT files are being skipped. I assume that Veritas is wanting to use Microsoft's Volume Shadow Copy service. Acronis uses this as well to do backups within Windows correct? Is it possible that 2 programs are conflicting because the schedule is set for the around the same time? Any ideas on if I set the Acronis to backup during the early morning would this solve? Problem is since I am an outside consultant I do not really have the luxory to be onsite as I wish to determine solutions, I have to do this remotely. Any help, tips, ideas or suggestions would be greatly appriciated.