computer wont reboot when attempting to clone hhd

Discussion in 'Acronis True Image Product Line' started by vsound, Aug 26, 2005.

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  1. vsound

    vsound Guest

    Begin true image and progresses to a point early on where it says need to reboot to continue,
    the computer shuts down automatically but hangs in the reboot phase.
    ? why
     
  2. TheQuest

    TheQuest Registered Member

    Joined:
    Jun 9, 2003
    Posts:
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    Location:
    Kent. UK by the sea
    Hi, vsound

    I have no Idea, but I would advise you to using your BootCD [If you have not made one, do so] to make the clone HDD.

    When Ti finishes the clone remove the BootCD and press your off button [turn the computer off] then swap out your HDD.

    Take Care,
    TheQuest :cool:
     
  3. TheQuest

    TheQuest Registered Member

    Joined:
    Jun 9, 2003
    Posts:
    2,304
    Location:
    Kent. UK by the sea
    Hi, vsound

    I have no Idea, but I would advise you to using your BootCD [If you have not made one, do so] to make the clone HDD.

    When Ti finishes the clone remove the BootCD and press your off button [turn the computer off] then swap out your HDD.

    Take Care,
    TheQuest :cool:
     
  4. Acronis Support

    Acronis Support Acronis Support Staff

    Joined:
    Apr 28, 2004
    Posts:
    25,885
    Hello vsound,

    Thank you for choosing Acronis Disk Backup Software.

    Please make sure that you use the latest build (937) of Acronis True Image 8.0 which is available at: http://www.acronis.com/homecomputing/support/updates/

    To get access to updates you should create an account at:
    http://www.acronis.com/homecomputing/my/
    then log in and use your serial number to register your software.

    If the problem still persists after installing the update then please create special Bootable Rescue CD, as TheQuest suggested, and try to clone your hard drive when booted from this CD.

    Please inform us about the results.

    Thank you.
    --
    Alexey Popov
     
  5. karly

    karly Registered Member

    Joined:
    Sep 8, 2005
    Posts:
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    I had this problem also. On step one it would say a reboot would be required, and immediately prompt me to reboot, though it hadn't copied anything. It would hang at the boot. I would reset and it would boot off the original drive and the second drive was still unallocated.

    I followed this advice, made a boot CD, booted from it, and was able to clone my drive. Win XP is now running fine from the new drive.

    THANKS!

    -karl
     
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