Hi, I've just bought an Iomega Prestige 2 TB USB 3.0 external hard drive but I'm unable to see it from Paragon Backup and Restore 11 on Windows 7. I cannot see it even if I try to connect to it using an USB 2.0 port. Otherwise, no problem using it from other programs on Windows 7 with either USB 2.0 or 3.0. The hard drive has not be encrypted. Just a plain and simple connection. Any know compatibility issue? Thanks!