I too have not been able to update my Spyware Blaster and I get the same error message about the server being unavailable or a conflict with a firewall that others have reported. However, my problem started when my ISP upgraded the security to their filtered service and now requires authentication, something that more ISP's are starting to do. That is, whenever I open a new browser window, I get a box asking for my user name and password. All of my other apps connect and update fine (ie.) Panda antivirus autoupdate, AdAware, WebWasher, my 2 online bank accounts, etc. The ISP does use a proxy server on port 80, so I have tried all three connection options in the settings area, with no luck. I'm running Win98SE and Panda AV Platinum with the firewall. My database is dated 12/7/03. Everything worked fine up till then. I contacted the ISP and they worked on it for 2 days with no solution. I suspect that the updating problem is related to some kind of security issue or requirement and that the SB update program is not recognizing the authentication request. No, I don't have a solution, but thought I might throw this into the mix and suggest another avenue of thought. Sound plausible?, or does anyone have a work around? What else can I tell you?