Can't submit to your email address

Discussion in 'Prevx Releases' started by jlo, Jun 18, 2009.

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  1. jlo

    jlo Registered Member

    Hi, Just sent some undetected malware to you at but got the below message which bounced back at me?

    Looks like your mailbox may be full!



    Subject: Possible undetected malware
    Sent: Thu, 18 Jun 2009 17:54:48 +0100

    did not reach the following recipient(s): on Thu, 18 Jun 2009 17:55:42 +0100
    The message could not be delivered because the recipient's mailbox
    is full.
    < #5.2.2 SMTP; 552-5.7.0 Our system
    detected an illegal attachment on your message. Please>
  2. Page42

    Page42 Registered Member

    Did you follow these instructions...

  3. EraserHW

    EraserHW Malware Expert

    Hello :)

    Please, check the sticky howto thread and follow the instructions listed there to send us a sample.

    Thank you.

    Best regards,
  4. jlo

    jlo Registered Member

    Ah thats the problem. I only have 7-zip and that does not give the option to compact using RAR. Oh well never mind. I sent it through as a zip file which is why it was rejected.

    Best wishes

  5. PrevxHelp

    PrevxHelp Former Prevx Moderator

    We also accept 7z - basically any archive which is non-zip will go through :)
  6. jlo

    jlo Registered Member

    Great. Will send it through compressed as 7Z now.


  7. FanJ

    FanJ Updates Team

    Would it perhaps be a good idea to add that in the sticky ?

    It is now saying that you have to use a RAR archive. ;)
  8. jlo

    jlo Registered Member

    File added about 10 mins of sending the file in. Nice work Prevx. Quick response as normal!
  9. PrevxHelp

    PrevxHelp Former Prevx Moderator

    Done :)
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