Can't submit to your report@prevxresearch.com email address

Discussion in 'Prevx Releases' started by jlo, Jun 18, 2009.

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  1. jlo
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    jlo Registered Member

    Hi, Just sent some undetected malware to you at report@prevxresearch.com but got the below message which bounced back at me?

    Looks like your mailbox may be full!

    Cheers

    Jlo31


    To: report@prevxresearch.com
    Subject: Possible undetected malware
    Sent: Thu, 18 Jun 2009 17:54:48 +0100

    did not reach the following recipient(s):

    report@prevxresearch.com on Thu, 18 Jun 2009 17:55:42 +0100
    The message could not be delivered because the recipient's mailbox
    is full.
    < c2beaomr02.btconnect.com #5.2.2 SMTP; 552-5.7.0 Our system
    detected an illegal attachment on your message. Please>
  2. Page42
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    Page42 Registered Member

    Did you follow these instructions...

  3. EraserHW
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    EraserHW Malware Expert

    Hello :)

    Please, check the sticky howto thread and follow the instructions listed there to send us a sample.

    Thank you.

    Best regards,
    Marco
  4. jlo
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    jlo Registered Member

    Ah thats the problem. I only have 7-zip and that does not give the option to compact using RAR. Oh well never mind. I sent it through as a zip file which is why it was rejected.

    Best wishes

    Jlo31
  5. PrevxHelp
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    PrevxHelp Former Prevx Moderator

    We also accept 7z - basically any archive which is non-zip will go through :)
  6. jlo
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    jlo Registered Member

    Great. Will send it through compressed as 7Z now.

    Thanks

    Jlo31
  7. FanJ
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    FanJ Updates Team

    Hi,
    Would it perhaps be a good idea to add that in the sticky ?

    It is now saying that you have to use a RAR archive. ;)
  8. jlo
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    jlo Registered Member

    File added about 10 mins of sending the file in. Nice work Prevx. Quick response as normal!
  9. PrevxHelp
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    PrevxHelp Former Prevx Moderator

    Done :)
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