cant create image correctly. how 2 fix?

this cpu seems to have an error when i try to create an image. i have v8.0 build 764. i create a rescue media disk then i restart to boot from it. when i goto create image, it gives me the following error: "failed to read from the sector 0 of the hard disk 0". i tried cancelling this stupidly(it took me to my c: partition) and it just ended up giving me a bad image after burning many disks. this is a serial ata hd and its brand new as of like 3 months ago. i have no probs w/ anything on this cpu. i did goto error checking and pushed "scan for and attempt recovery of bad sectors" but i still get this error. plz help.

 

First, upgrade to version 903. The build you are using is very old, and the current build has many new drivers and fixes.

After installing Build 903 and creating a new recovery CD, tell us what happened.

 

Hello jdzworld,

Thank you for choosing Acronis Disk Backup Software.

Please follow John's suggestions and download the latest build of Acronis True Image 8.0. In order to get access to updates you should register account on our site (or just log in if you have already created it) and then register your copy of the product. Then you should create a new bootable CD and try to boot from it. Please let us know if the problem remains.

Thank you.
--
Irina Shirokova

 

Hello jdzworld,

This error message is normally due to having an empty flash card reader connected. If that's the case, then either disconnect it or insert a memory card into the slot before booting from the rescue CD and see what happens.

It's been a long time since anyone reported this error, so you may well find that updating to build 903 and creating a new rescue CD overcomes the problem.

Regards

 

thx every1 for the input. i found out last night(after researching on these forums) that i just needed to put a blank zip disk in my drive). i have now successfully created and verified an image. thx every1!!

 

Thanks for letting us know. Posting back with success or failure sorts out the wood from the trees and is a great help for other users with similar problems.

Regards