Can't autodetect external hard drive

Discussion in 'NTFS for Mac & ExtFS for Mac' started by rxgus, Jan 5, 2012.

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  1. rxgus
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    rxgus Registered Member

    Disclaimer: I am completely new to Mac's
    MBA running Lion(version OS X 10.7.2)

    I have an external hard drive that I need to work on both my new MBA and my Windows work computer. It is currently windows formatted.
    Before I installed Paragon, the drive was visible (but read only). After some research I learned that I needed a NTFS driver so I purchased Paragon, figuring it was worth the money to not have to worry about file format.

    After I installed Paragon, the drive is no longer visible in my finder, nor is it accessible via any of the programs for that use it (Adobe Lightroom). The drive lights up and appears to be working, and it is still fully functional on my Windows 7 box.

    Once I uninstall Paragon, the drive becomes visible (and read only).

    This product claims full support in Lion but it doesn't seem like it to me. What am I missing?

    I found some references online that say deleting /System/Library/filesystems/ufsd.fs fixed the problem with almost universal agreement... but I dont seem to have that file (or any file called ufsd.fs)

    I appreciate your help,
    Gus
  2. ericalbertosilva
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    ericalbertosilva Registered Member

    Hi guy,

    I bought the version 9.5 and I'm the same problem.Have you found the solution? When I uninstall the software paragon my external hd is visible again.

    Thank you!!!
  3. makeitwork
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    makeitwork Registered Member

    I have version 9.5.2 and I am having the same problem. If you go into system preferences you can disable the Paragon driver, and the hard drive will load up. But if the driver is activated, it is of no use. I saw that same solution and it was of no help.
  4. dougeefresh
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    dougeefresh Registered Member

    Last edited: Jan 16, 2012
  5. amitabhbansal
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    amitabhbansal Registered Member

    same here,
    On OS X Lion i installed the trial version of it and found the same thing you all are facing, i have email to the support to rectify the problem. will let you all know once i got the solution.
    Thanks
  6. amitabhbansal
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    amitabhbansal Registered Member

    friends here is the reply from the company
    -------------------
    Dear Amitabh, if NTFS volumes are not mounted for read/write access, in most cases that means there are some filesystem errors on those drives. To fix them please run Verify and Repair for NTFS partitions as described in this article:
    ID 6958: NTFS for Mac 9.5 doesn't mount NTFS volumes
    http://kb.paragon-software.com/paragon/include/templ/object2.jsp?objId=6958 Thank you!
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