Cannot update in non-admin accounts

Spyware Blaster (subscription version) cannot update in non-admin accounts on my computer. If I try to manually update I get this message:


"Error Downloading File
Cannot Write File Disk
Error 75. path/file access error"


There is also an occasional brief popup message which says that it cannot update Spyware Blaster in the non-admin accounts


(XP Pro)

 

Hi,

I believe you should have received a response by now via our support ticket system, but in case you haven't (please check your spam/junk filters!):

On Windows XP, attempting to manually Check for Updates in SpywareBlaster (4.4) from a limited account may cause this error message to be displayed. The simple workaround is to manually check for (and download) updates from an administrator account.

(The above does not apply to SpywareBlaster on Windows Vista/7, as SpywareBlaster takes advantage of UAC and other new Windows features.)

You should not receive this same error message from AutoUpdate.

Best regards,

-Javacool

 

Unfortunately, Spyware Blaster will only autoupdate in the admin account. When autoupdate attempts to update in a non admin (limited) account a pop up message appears saying:


"Error connecting to update server. Spyware Blaster was unable to down load the latest updates check your connection settings"

 

Hi,

I've replied to you through the support ticketing system. Because this will likely require some troubleshooting (and potentially some debugging tools), that's probably the best place to continue.

Best regards and thanks,

-Javacool