cannot run program

Since updating to XP Pro I have attempted to run spywareblaster. It downloads and installs but as soon as I open the program to run it I get a message advising me that it has encountered a problem and needs to close, and the opportunity to notify microsoft..........simply I need the program back up and running.

Any suggestions?

 

This is now urgent. Can anyone help me please or give me a link to an old version that might work? Thanks

 

Could you please post the full details (or a screenshot) of the error message?

Thanks,

-Javacool

 

Hi,

As soon as I try to open the program I get this error message on my screen. The actual progam does not open at all.

 

and on looking at the details this is the first part of the error message (if it's any help)

 

Alright - it looks like you may have an older version of a required dll on your machine, or one of the other necessary support files may be corrupted.

Could you please try downloading and running the following file:

http://download.microsoft.com/download/vb60pro/Redist/sp5/WIN98Me/EN-US/vbrun60sp5.exe

If that doesn't fix the problem (after a reboot, if necessary) please let me know.

Thanks,

-Javacool

 

It's worked! Thank you so much - I now have the program back and running which I am delighted about.

 

I'm glad to hear it.

Best regards,

-Javacool