[BUG] Upgrade of an Cluster installation not possible

Discussion in 'Other ESET Home Products' started by Megachip, Nov 5, 2010.

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  1. Megachip

    Megachip Registered Member

    Joined:
    Dec 4, 2006
    Posts:
    243
    Installer try to use default data Dir (ProgramData), uninstall the old version and crashes, because it could not found any data...
    Cluster checkbox is greyed out
     
    Megachip, Nov 5, 2010
    #1
  2. DrewD

    DrewD Eset Staff Account

    Joined:
    Feb 19, 2010
    Posts:
    88
    Hi please provide more information, such as what ESET product, and version number are currently installed. What operating system, as well as service packs, and have you tried to manually uninstall, after backing up the server?

    http://kb.eset.com/esetkb/index?page=content&id=SOLN2289
     
    DrewD, Dec 1, 2010
    #2
  3. Megachip

    Megachip Registered Member

    Joined:
    Dec 4, 2006
    Posts:
    243
    Tickets are open.

    Uninstall and Reinstall works.
     
    Megachip, Dec 8, 2010
    #3
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