BSOD ESS V4.0.424 Vista32 SP1

Appears to be a conflict between the Logitech Webcam Drivers V11.5 and ESS. Only posting information in case it helps ESET or other users. I'm going to upgrade the machine to V4.0.437 and Vista SP2 tonight so the problem may well disappear. There has only been one BSOD on this Notebook so it's not a huge issue.

Happy to provide further details if required.

*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************

IRQL_GT_ZERO_AT_SYSTEM_SERVICE (4a)
Returning to usermode from a system call at an IRQL > PASSIVE_LEVEL.
Arguments:
Arg1: 81e6ea33, Address of system function (system call routine)
Arg2: 00000002, Current IRQL
Arg3: 00000000, 0
Arg4: 00000000, 0

Debugging Details:
------------------


OVERLAPPED_MODULE: Address regions for 'spsys' and 'LVMVDrv.sys' overlap

PROCESS_NAME: ekrn.exe

BUGCHECK_STR: RAISED_IRQL_FAULT

FAULTING_IP:
nt!NtDeviceIoControlFile+0
81e6ea33 8bff mov edi,edi

CUSTOMER_CRASH_COUNT: 1

DEFAULT_BUCKET_ID: VISTA_DRIVER_FAULT

CURRENT_IRQL: 0

LAST_CONTROL_TRANSFER: from 77bf9a94 to 81c8fd6d

STACK_TEXT:
c1dc8d64 77bf9a94 badb0d00 02c9be0c 00000000 nt!KiServiceExit2+0x154
WARNING: Frame IP not in any known module. Following frames may be wrong.
02c9be64 00000000 00000000 00000000 00000000 0x77bf9a94


STACK_COMMAND: kb

FOLLOWUP_IP:
nt!NtDeviceIoControlFile+0
81e6ea33 8bff mov edi,edi

SYMBOL_NAME: nt!NtDeviceIoControlFile+0

FOLLOWUP_NAME: MachineOwner

MODULE_NAME: nt

IMAGE_NAME: ntkrpamp.exe

DEBUG_FLR_IMAGE_TIMESTAMP: 49ac8fb4

FAILURE_BUCKET_ID: RAISED_IRQL_FAULT_ekrn.exe_nt!NtDeviceIoControlFile+0

BUCKET_ID: RAISED_IRQL_FAULT_ekrn.exe_nt!NtDeviceIoControlFile+0

Followup: MachineOwner

 

Should the problem persist, set the system to create full memory dumps per the instructions here, reproduce BSOD and email support[at]eset.com for further instructions. We'll check if it's a problem of ours or there's something wrong with Logitech drivers or something else.