BSOD after uninstalling r-drive image

was trialing r-drive image,after uninstalling with 3rd party app. giot bsod

==================================================
Dump File : Mini040611-02.dmp
Crash Time : 4/6/2011 7:46:09 PM
Bug Check String : IRQL_NOT_LESS_OR_EQUAL
Bug Check Code : 0x1000000a
Parameter 1 : 0xbad0b1dc
Parameter 2 : 0x000000ff
Parameter 3 : 0x00000000
Parameter 4 : 0x804e35f9
Caused By Driver : aswSP.SYS
Caused By Address : aswSP.SYS+192a4
File Description : avast! self protection module
Product Name : avast! Antivirus System
Company : AVAST Software
File Version : 5.1.889.0
Processor : 32-bit
Computer Name :
Full Path : C:\WINDOWS\Minidump\Mini040611-02.dmp
Processors Count : 1
Major Version : 15
Minor Version : 2600
Dump File Size : 90,112
==================================================

 

The cause of your BSOD was aswSP.SYS, which is the Avast self protection driver (I assume real time protection of your AV). Is your system up or does it continually BSOD? If it is up, turn off or uninstall the AV, then reinstall R-Drive, then reinstall Avast. Something is tripping it up. Most of the time it's recommended that you disable the AV before installing most software...I've never heard of an R-Drive issue myself (I also use this occassionally). Hope this helps...let me know. Thanks.

Also, here are some links to check out:

http://forum.avast.com/index.php?topic=36774.0

http://forum.avast.com/index.php?topic=71237.0

http://forum.avast.com/index.php?topic=69650.0

 

ok i'll give it a try,thanks

 

followed intructions,but i think now is the r-drive image program [btw,it doesn't write image to dvd,or my dvd burner is not suported]

got this now and decided to uninstall

==================================================
Dump File : Mini040711-01.dmp
Crash Time : 4/7/2011 2:27:34 PM
Bug Check String : IRQL_NOT_LESS_OR_EQUAL
Bug Check Code : 0x1000000a
Parameter 1 : 0xbad0b16c
Parameter 2 : 0x000000ff
Parameter 3 : 0x00000000
Parameter 4 : 0x804e35f9
Caused By Driver : R-ImageDisk.sys
Caused By Address : R-ImageDisk.sys+1d242
File Description :
Product Name :
Company :
File Version :
Processor : 32-bit
Computer Name :
Full Path : C:\WINDOWS\Minidump\Mini040711-01.dmp
Processors Count : 1
Major Version : 15
Minor Version : 2600
Dump File Size : 90,112
==================================================

 

Sorry to hear! Your last minidump definitely points to R-Drive. I've never had an issue with it, but with so many different hardware, OS, and software configurations out there, it happens. It's a great tool too. You can open a case with R-Tools...I've had great luck with their support. A few others I could recommend: Image for Windows (IFW) from TerabyteUnlimited, Drive Snaphot...

 

ok no problem just uninstalled and remove everything about it.
IFW is too slow for me,and i thin DS doesn't save to dvd's.

 

@ acuariano, can you tell us if you did the uninstall with Revo?

 

did it with total uninstall

 

Thanks for the info. If a app. needs to reboot is adviced to uninstall with their own uninstaller firstly; after that to use Total Uninstall log monitoring to do a complete uninstall. If not issues can comes out after uninstall.

 

You could try installing it again, then uninstalling it by the regular uninstaller ?

 

the point is that this propgram dooesn't save image to dvd's
or my dvd burner is not supported.

 

Granted, but it's just a way to solve your BSOD.

 

Also, you may want to examine how to fully remove such software by reading the following tip found on ShadowProtect forum :

http://www.storagecraft.com/kb/questions.php?questionid=89

Maybe the driver(s) that causes problem is not properly removed from the upperfilters that handle interaction with the filesystem. The procedure explains how to do this manually (make a registry backup first !).

 

thanks i followed that procedure correctly.
i also trialing active@disk image,looks good.but again when trying to save image to dvd,app sees the device but drive/speed box remains empty [no way to select the speed of dvd]..and for that reason can't clcik "next" and continue.
i tried to mail support but you have to be a customer.

 

Do you have a blank DVD inserted in the burner ?

 

yes i put a blank,also a +rw at that moment

 

Do other burning software, like ashampoo burning suite (any of the free version) works fine on your system, I mean, have you successfully burnt DVD or CD with the same burners ?

 

other programs that use the burner work fine.
i use sandboxie and always check drop my rights and sandboxed the burner drive...
but all other programs work just fine.
i tried unticking those options in sandboxie,sam results

 

Did you try Image for Windows from Terabyteunlimited ? It has a rock solid burning engine.

 

yes i tried that before,but process is too slow for me.

 

If it's slow with IFW, it should be also slow with other products, at least in full backup mode.