Bouncing EMail / No reaction

Hi!

I'm sorry, but I don't see any other way than to post this in a public forum. After finding out that True Image didn't work correctly on my computer (does "image currupt" ring a bell?), I tried to contact Acronis for a refund as described here:

http://www.acronis.com/homecomputing/sales/retail/refund/

Two emails I've sent have bounced back from info@acronis.com (and yes, the emails were sent from different IP addresses/ ISPs and so on)

Then I tried the feedback form -- no reaction.

Could somebody from Acronis please tell me a *working* email address?

Thanks a lot,
R. Weigelt