Boot Media Builder

Discussion in 'Paragon Drive Backup Product Line' started by mrbbud, Jul 11, 2014.

  1. mrbbud

    mrbbud Registered Member

    Sep 20, 2007
    I recently installed Back and Recover Home 14 and I have been trying to make a boot disk with BMB.

    I've followed the instructions but the disk fails with the following message:

    Windows Boot Manager
    Windows has encountered a problem communicating with a device connected
    to your computer.

    This error can be caused by unplugging a removable storage device such
    as an external USB drive while the device is in use, or by faulty
    hardware such as a hard drive or CD-ROM drive that is failing. Make
    sure any removable storage is properly connected and the restart your

    If you continue to receive this error message, contact the hardware

    Status: 0xc00000e9
    Info: An unexpected I/O error has occurred.

    My windows disk will boot as well as an older Bart disk I used for my XP computer. I've tried numerous times with the same results.

    I'm running Win7 64 and did a clean reinstall prior to installing B&R Home 14.
  2. mrbbud

    mrbbud Registered Member

    Sep 20, 2007
    After banging my head against a wall. I discovered the problem was a corrupted CD disk which I kept re-writing to. The files wrote to the disk but did not run the program. As simple as switching to a new disk which is working as advertised.

    Nothing like self help.
  3. bsvols

    bsvols Registered Member

    Feb 22, 2010
    Thanks for the follow-up. It may help the rest of us sometime.