Beta 5 will not let me update

Discussion in 'NOD32 Early v2 Beta' started by bowhuntr, May 3, 2003.

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  1. bowhuntr

    bowhuntr Registered Member

    Joined:
    Feb 23, 2002
    Posts:
    30
    It keeps giving me a message about incorrect username and password. I went to the update setup page and the username and password were not filled in. I filled them in and hit update now, but it still will not accept the username and password that I am using. What's going on here?

    Thanks,
    bowhuntr
     
  2. bowhuntr

    bowhuntr Registered Member

    Joined:
    Feb 23, 2002
    Posts:
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    This might have been my mistake. When I cut and pasted the username and password into the correct fields, I must have gotten a space or something into the password field. I typed it in manually and it updated just fine.
     
  3. Tinribs

    Tinribs Registered Member

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    I've done that before, when cut/pasting a space is often added at the beginning or end.
    Glad to see its working fine now :)
     
  4. the Tester

    the Tester Registered Member

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    Jul 28, 2002
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    Location:
    The Gateway to the Blue Hills,WI.
    I have the same problem with not being able to update.

    I enter the correct user name and password and NOD32 will not accept them either.

    No update.

    I wonder if this is an issue with this latest beta(5)?

    My subscription should expire in July if my memory serves me correctly.

    *Windows XP Home,NOD32 beta 5*
     
  5. jan

    jan Former Eset Moderator

    Joined:
    Oct 25, 2002
    Posts:
    804
    Hi Tester,

    >I enter the correct user name and password and NOD32 will not accept them either.

    Please send your u/p to support@eset.com for verification.

    >I wonder if this is an issue with this latest beta(5)?

    I don't think so.

    All the best, :)

    jan
     
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