Best place to get help with Acer problem

I got a blue screen today after running a VM type software for my java virus issue. So its obviously conflicting with something.
I checked if my drivers were up to date on my acer aspire one AOD270 on this site;

http://www.drivermanager.com/en/download-confirmation.php?Brand=Intel&Logo=intel

Its showing i have 2 drivers that need updating ;

Intel NM10 Express chipset and the Realtek PCIE Cardreader.

I bought the laptop here in SE Asia less than a year ago but i think phone support is not gonna be worthwhile. The ''HOT!! NEW download tool'' on the acer drivers site (below) doesnt seem to work and the info about removing and installing drivers is limited. Not sure what to trust on these sites.

http://support.acer.com/us/en/product/default.aspx?tab=1&modelId=4040

Anybody know the best site to get help on this type of software thing?
I dont know if i have to delete the old driver first or whether everything is sorted when you click download on the new one, or how much of a problem i could cause by downloading this type of thing seing as i'm a PC dummy.

Thanks for any help.