avast 7 Updates

Discussion in 'other anti-virus software' started by bamaman66, May 7, 2012.

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  1. bamaman66
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    bamaman66 Registered Member

    I am running Windows 7 and I installed Avast 7. I have not been able to get it to update. I have uninstalled it and reinstalled it with no luck
  2. hayc59
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    hayc59 Updates Team

    Hello
    Do you have a firewall 'blocking' the update?
  3. bamaman66
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    bamaman66 Registered Member

    No, I've disabled it.
  4. zip
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    zip Registered Member

    Try installing avast 7 in safe mode with networking. You may have to restart twice after installing.

    I had to restart a second time to get my internet connected. o_O
  5. hayc59
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    hayc59 Updates Team

    I am running XP Pro and not Windows Seven
    so my help is limited sorry
  6. The Hammer
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    The Hammer Registered Member

    I'm not trying to discourage you from posting here, but may I ask if you've tried Avasts user forum?
  7. bamaman66
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    bamaman66 Registered Member

    I tried to install in safe mode with no luck.
  8. zip
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    zip Registered Member

    Did you download the avast uninstall tool and run it before installing avast?

    Sometimes after failed attempts at installing avast it's best to run the uninstall tool before trying again.

    http://www.avast.com/uninstall-utility
  9. Ranget
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    Ranget Registered Member

    Last edited: May 8, 2012
  10. bamaman66
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    bamaman66 Registered Member

    I have tried all the methods listed above. I am going to install another antivirus program. Thanks for the help.
  11. RejZoR
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    RejZoR Polymorphic Sheep

    With so little info given to us it's nearly impossible to say anything. I'd say it's either something with firewall or the router setting.
  12. Technical
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    Technical Registered Member

    @bamaman66, you can go to avast! forums and upload (attach) the avast log:
    <avast folder>\Setup\setup.log

    If the file is too big for the forum, post the last 400-500 lines of it.
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