"An Error occurred while downloading updates"

Discussion in 'ESET NOD32 Antivirus' started by lehal83, Dec 2, 2008.

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  1. lehal83
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    lehal83 Registered Member

    Hi

    I recently downloaded NOD32 v3.0 (32bit) and installed it. But I can't update the virus definitions. Whenever I do so, it gives me the error message, "An error occurred while dowloading updates." I have a wireless router. So, I put a direct connection from the modem to the router and that didn't work. I disabled the Windows XP firewall and then tried with the direct connection and I get the same error. I downloaded Windows Install cleaner and removed everything to with Symantc, norton and mcafee and tried but I still get the same error. My internet is fine, I have no proxy server. I don't know what to do.

    I filled in a customer help request for 4 days and haven't got a response yet. I'm hoping someone here can help.

    Pls. help me!!:'( :doubt:
    Last edited: Dec 2, 2008
  2. agoretsky
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    agoretsky Eset Staff Account

    Hello,

    Is this problem still occurring?

    Regards,

    Aryeh Goretsky
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